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General Electric Quality Manager 1 - Quality Management in Jandakot, Australia

Role Summary:The Project Quality Manager reports to the APA SPS Regional Quality Leader and is responsible for ensuring effective application of the BHGE Quality Management System (QMS) in the project environment to ensure that customer requirements are met.

The successful candidate will be responsible for Quality on all project matters and has an operational reporting line to the Project Director.

Essential Responsibilities:• Create Project Quality Plan utilizing BHGE QMS & customer specific items detailed in the project contract, obtain approval from internal & external stakeholders and communicate to all applicable functions & locations

• Implement, maintain & ensure adherence of PQP at all relevant levels

• Ensure that project quality deliverables are completed as detailed in contract

• Review project technical requirements & participate in associated gap analysis activities

• Develop, implement & maintain project audit schedule

• Apply BHGE Quality Management System requirements within the project

• Develop effective reporting on project quality metrics for internal & external stakeholders

• Act as interface between customers & CoE’s for all project quality matters

• Provide concise & prompt feedback to internal & external stakeholders for all quality issues

• Coordinate delivery of quality requirements & ensure effective and consistent application of Quality processes across the organisation in support of project execution

• Develop & monitor Notification of Inspection (NOI) process from CoE’s to customers as per contractual requirements, track & report on external inspection (costs v project budget) and provide plan to meet budgetary requirements.

• Develop effective reporting on project quality metrics

• Facilitate close out of GRR/NCM’s with CoE’s within required timescale

• Coordinate Mechanical Completion & Dispatch Dossier activities with CoE’s and customer

• Attend customer meetings as required

• Facilitate & obtain customer approvals for Criticality Risk Assessments & Inspection & Test Plans

• Participate in Pre-production Meetings (PPM’s) as required

• Contribute to project Life Cycle Information (LCI) requirements

• Drive CIR activities to closure associated with project customer complaints

• Monitor & report on Cost of Quality (CoQ)

• Champion Transactional Net Promoter Score (TNPS) process based on project schedule requirements

• Participate/champion root cause analysis and subsequent actions through NCA/RCA methodology.

• Participate & contribute to Transactional Compliance Plan (TCP) requirements

• Drive lessons learned process to ensure project learning communicated across the business

• Mentor & coach Project Quality Engineer’s (PQE)

• Drive lean/simplification effort within manufacturing focusing on quality

• Participate in ITO activities focusing on Lessons Learned

• Act as subject matter expert for all project related quality issues

• Lead customer audits of BHGE & supplier sites

• Participate in resolution of supplier quality issues

• Coordinate Project Close Out Report

Qualifications/Requirements:• Appropriate level qualification in Science, Engineering or Quality Management

• Quality auditor training & qualification

• You must have unrestricted authorization to work in Country of posting

• Oil & Gas-Subsea experience

Desired Characteristics:• Substantial experience in Quality management along with experience of management in a project or team environment

• Experience in a client facing, project environment (Customer management experience record)

• Business performance focus

• Quality audit training & experience

• Continuous improvement driver / change agent

• Strong organisational & communication skills

• Fully computer literate (MS Word/Excel/Outlook)

• Ability to travel where required

• Full driving licence

• Passport holder

• General project process knowledge

• Quality audit experience

• General product knowledge

• Strong HSE culture

• Analytical and reporting skills

• Change implementation skills and track records

• Ability to prioritize work and lead action until closure

• Understanding and experience of problem solving methodology

• Good communication skills including active listening, inter-personal skills and presentation skills

About Us:Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. We deploy minds and machines to enhance customer productivity, safety and environmental stewardship, while minimizing costs and risks at every step of the energy value chain. With operations in over 120 countries, we infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at Locations:Australia;Jandakot;