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General Electric Project Quality Manager in Jandakot, Australia

Job Description Summary

The Project Quality Manager (PQM) is responsible for ensuring quality across the New Units and CM&U project portfolio assigned to them. You will be the direct support of the Proposal Manager for Project Quality management during proposal phase, direct support of the Project Manager /Project Director for Project Quality management during project execution phase.

You will interface with the customer on all quality related subjects and coordinate quality related activities internally with all GE functions. You are also the focal point for Quality with the Partner, where applicable.

Job Description

Essential Responsibilities:

The PQM is overall accountable for Quality matters in a project and needs to establish a close collaboration with all the various Quality functions (Site, Suppliers, Factories and Engineering).

  • In Inquiry to Order (ITO) phase, represent the company in terms of quality in front of the customer; review, comment, negotiate RFQs; issue the Quality section of the offer and release Project Quality Plans.

  • In Order to Remittance (OTR) phase, be the main Quality point of contact for external Customers.

  • In depth knowledge and understanding of the Customers contracts (Quality Plans) and requirements and comprehensive understanding of what drives impact for the Customers is required.

  • Ensure Customer’s quality requirements are flown down and understood within the respective functions; release specific procedures and maintain meetings where needed.

  • Manage the Customer Observation Points, prepare notifications and coordinate visits with GE shops and Suppliers.

  • Manage Quality documentation, provide shop quality documentation (EoMRs) to Customer as per schedule.

  • Monitor, process and report PowerNCR process for your project portfolio.

  • Ensure that the defined project quality KPIs are achieved by measuring, auditing and by implementing necessary actions (through audits, PowerNCR, RCA, 8D, Lessons Learned, etc.) to resolve quality issues on the project

  • On a regular basis, consolidate reports and act on Quality at Project level, based upon the requirements of the Business.

  • Monitor Customer Experience (CX) surveys for your projects and coordinate consecutive actions with functions where necessary.

  • Assume the role of custodian of LEAN Methodologies and embrace LEAN, continuously question and play an integral role in the continuous improvement of processes, procedures and deliverable in Project Quality organization

Required Qualifications:

  • Technical Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Project Management and Quality.

  • Minimum 7 years’ experience in power generation industry

  • Demonstrated technical aptitude and passion for quality

  • Strong knowledge about inspection and testing of power plant equipment

  • Ability to travel regionally and internationally as per project needs

  • Experience and training in Root Cause Analysis tools (e.g. 8D, Apollo, 5-Whys, etc.)

  • Excellent Communication skills

Desired Characteristics:

  • Qualification in Quality Management Systems as Lead Auditor as per ISO 9001, etc.

  • Continuous Improvement expertise and experience

  • Global mindset with a willingness to understand different cultures and work collaboratively

  • Customer interface experience

  • Effective time management skills & multitasking ability

  • Problem solving skills

  • Excellent communication and presentation abilities including working with large organizations and various levels of management. Able to present key data effectively and clearly.

  • Demonstrated ability to multi-task and work in a collaborative manner

  • Highly motivated self-starter with initiative and interpersonal skills to direct cross-functional work with demonstrated project management ability to drive projects to completion.

Additional Information

Relocation Assistance Provided: No