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General Electric Order Management Specialist in Istanbul, Turkey

Role Summary:The Project Management Coordinator is responsible for planning and pro-actively managing the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.

Essential Responsibilities:

  • Ensure Order Entry Quality & Integrity:

  • Ensure customer orders are validated and approved before order entry

  • Entering and booking orders in various oracle systems for equipment and accessories

  • Confirm Customer Requested Date and provide the customer acknowledgement

Follow external purchases:

  • PO issuance to suppliers

  • Backlog Management& Fulfillment

  • Follow up on sales orders with makes centers and fulfillment team to meet customer requested dates

  • Execute external purchases related to customer order: PO issuance till delivery

  • Work with logistics team on shipments till delivery to site

  • Own and update timely key dates using local operating mechanisms and reports.

  • Ensure the execution of concessions in case of damaged goods or lost on shipment

  • Ensure effective cross-communication:

  • Establish and maintain communication with the appropriate stakeholders for customer order execution purpose

  • Lead and attend business sales reviews to ensure tasks and actions of the projects are well assigned

  • Monitor the Customer Plan versus actual to pro-actively reduce span in the customer order

  • Fulfillment grounded on SCOT optimization

Qualifications/Requirements:

  • Bachelor’s Degree or equivalent knowledge or experience

  • 2+ years of experience in sales/services and/or operation roles

  • Basic knowledge of project management fundamentals

  • Strong analytical and problem-solving skills

  • Excellent written and verbal communication skills

  • High work standard and quality

  • Reliable, responsive, attentive to detail

  • Customer satisfaction oriented

  • Team player

  • Excellent presentation skills

  • Strong PC skills

Desired Characteristics:

  • Transportation and customs knowledge

  • Proficient at understanding of Order Entry and approval processes work through ORACLE

  • Good Medical Products knowledge

  • Lean and Six Sigma skills

About Us:GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients. Learn More About GE Healthcare.

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Additional Locations:Turkey;Istanbul, Ankara;

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