General Electric Order Management Specialist in Istanbul, Turkey
Role Summary:The Project Management Coordinator is responsible for planning and pro-actively managing the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
Ensure Order Entry Quality & Integrity:
Ensure customer orders are validated and approved before order entry
Entering and booking orders in various oracle systems for equipment and accessories
Confirm Customer Requested Date and provide the customer acknowledgement
Follow external purchases:
PO issuance to suppliers
Backlog Management& Fulfillment
Follow up on sales orders with makes centers and fulfillment team to meet customer requested dates
Execute external purchases related to customer order: PO issuance till delivery
Work with logistics team on shipments till delivery to site
Own and update timely key dates using local operating mechanisms and reports.
Ensure the execution of concessions in case of damaged goods or lost on shipment
Ensure effective cross-communication:
Establish and maintain communication with the appropriate stakeholders for customer order execution purpose
Lead and attend business sales reviews to ensure tasks and actions of the projects are well assigned
Monitor the Customer Plan versus actual to pro-actively reduce span in the customer order
Fulfillment grounded on SCOT optimization
Bachelor’s Degree or equivalent knowledge or experience
2+ years of experience in sales/services and/or operation roles
Basic knowledge of project management fundamentals
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
High work standard and quality
Reliable, responsive, attentive to detail
Customer satisfaction oriented
Excellent presentation skills
Strong PC skills
Transportation and customs knowledge
Proficient at understanding of Order Entry and approval processes work through ORACLE
Good Medical Products knowledge
Lean and Six Sigma skills
About Us:GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients. Learn More About GE Healthcare.
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Additional Locations:Turkey;Istanbul, Ankara;