GE Jobs

Job Description Summary

The Product Service Engineer is responsible for providing technical support for our global Gas Power customers for gas turbine packages and electrical systems issues in the field. In this role you will provide technical resolution related to the gas turbine operational or installation for our customers. In some instances, you will assist in complex investigations for field events.

Job Description

Roles and Responsibilities

• Support of installed base including activities such as customer issue resolution, fleet issues, installation and commissioning, Remote Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management.

• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.

• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.

• Off-Hour availability and some travel time may be required.

• Perform site event analyses to determine root cause and corrective actions.

Required Qualifications

• Bachelor's degree from an accredited university or college (or technical degree or 3 years equivalent field experience with aeroderivative gas turbines.).

• Minimum of 2 years of gas turbine technology experience

• Approximately 10% travel

Desired Characteristics

• Strong oral and written communication skills.

• Demonstrated ability to analyze and resolve problems.

• Previous working experience with GE Aeroderivative Gas Turbine engine, package or controls systems.

• Understanding of control systems - Woodward and/or GE (MK6, MK6e, RX3i)

• Working knowledge of electrical systems, Generators, AVR, and IGPS

• Ability to read technical drawings (one line diagrams, controls logic, schematics, P&ID, etc.)

• Ability to troubleshoot electrical, instrumentation and/or controls related issues

• Experience leading projects involving multi-disciplinary teams

• Comfort with interacting with customers in person answering technical questions

• Demonstrated team player

• Creative, out-side-the-box thinker

• Self-starter

The salary range range for this position is $70,000 to $95,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for [performance bonus. Available benefits include Available health and welfare benefits include healthcare, prescription drug, dental, and vision coverage; savings account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program. Additional benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, salary continuance program benefits for disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition reimbursement program, use of Cariloop, adoption assistance, optional identity theft prevention insurance, optional personal legal assistance, and optional personal excess liability insurance.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No