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General Electric Service Account Leader in Home/Remote/Alternate, Russia

Job Description Summary

Service Account Leader delivers financials on assigned account, develop and manage customer relationships and manage and develop business accounts.

Job Description

Service Account Leader is charged with the following employment duties:

  • Deliver for assigned account(s) Service Sales OP by managing key process actions to make order executable to convert to a sale;

  • Ensure pricing compliance for segment opportunities;

  • Identify and develop relationships with key strategic customers and accounts;

  • Develop long-term relationships with assigned key accounts to generate business opportunities;

  • Lead all large and strategic public and private customer relationship management activities throughout the sales lifecycle with assigned accounts & ensure customer satisfaction & retention

  • Build relationships w/ with CXO level executives to define and implement GTM and strategic plan

  • Identify and capitalize on opportunities that immediately satisfy customer needs

  • Develop and maintain a high level of product knowledge of GE and competitive products

  • Develop and execute a structured strategic account plan and establish a process to engage customers and customer follow up procedures to drive growth

  • Manage the sales cycle and all key account relationship management activities connected to the service sales cycle (cash, contract completion, etc)

  • Integrate and coordinate with GEHC field teams to drive business offerings Negotiate and close deals

  • Negotiating and closing deals;

  • Ensuring order fulfillment follow up;

  • Supporting the Operations teams to address customer concerns and complaints and coordinating their resolution during project execution;

  • Confident usage and utilization (reflecting sales/commercial activity) of CRM tools


  • Bachelor/master’s degree in Technical / Medical / Finance field

  • Minimum 3 years of selling experience in medical, healthcare or technical field

  • Strong communication and organizational skills

  • Strong negotiation & closing skills

  • Strong Presentation skills in front of the customers

  • Business and results oriented

  • Ability to energize, develop and build rapport within the organization

  • Ability to work independently/remotely

  • English Upper Intermediate

  • Confident use of MS Office

  • Able to travel

Additional Information

Relocation Assistance Provided: No