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General Electric MWC - Sr Program Manager - Business Operations Analytics in Greenville, South Carolina

Job Description Summary

GE is seeking an experienced servant-leader with excellent communication skills, strong business acumen, and a proclivity for leveraging data to drive operational success. You will lead a high-performing 10 person data and analytics team to support GE Onshore Wind Product Development. You will act as the team lead, as well as the primary business analyst, the main liaison between the contracting agencies used by this team and GE, and primary liaison with Digital to escalate and promote solutions when roadblocks arise. The team supports an existing suite of Tableau reports and data models with more than 2000 users and 3500 views per week. They also create new reports and data models based on the real time needs of the business.

Job Description

Required Qualifications

  • Experience leading diverse, high-performing teams in a remote & collaborative environment.

  • Ability to leverage excellent interpersonal and communication skills to influence multiple stakeholders, manage diverse expectations & communicate challenges to groups not familiar with data science principles or software systems. Must be persistent and able to create success in a heavily matrixed organization & speak many “languages” within the business to ensure buy in and comprehensive understanding.

  • Proven history of building intuitive customer/end-user focused tools with and emphasis on simplicity to support an evolving user base, along with the primary user groups for multiple projects and topics.

  • Solid track record of STRONG listening skills and the ability to read between the lines of a request and its intention to get at the problem it is truly trying to solve both short term as well as its long-term potential.

  • Experience managing competing priorities in a dynamic environment with an ability to make solid priority calls with little oversight.

  • Demonstrated history of self-motivated continuous process improvement and the ability to shift between very detailed or tactical thinking and high-level strategy easily for this subject matter.

  • Ability to promote a balance between short-term and long-term victories that solve ongoing business problems as well as sustainable long-term success.

  • Comfortable in a VUCA environment with a recorded ability to create order and drive success.

  • Strong data, database architecture, and ETL fluency. At a minimum, must understand complications within data frameworks, confounding factors and other challenges transforming data sets to meaningful analytics. Industry applications of data and data analytics is required, must be more than theoretical experience.

  • Strong problem-solving skills, willing to take a creative less conventional path if it helps achieve the end goal.

  • Can do attitude with and a history of finding the lowest possible administrative footprint to balance expectations and keep the team lean.

Required Qualifications

  • Bachelor's Degree

  • Minimum of 5 years of product development experience (ideally technical development)

  • Minimum of 5 years of project management experience

Desired Characteristics

  • Understanding of product development process and cycles (tollgate or otherwise).

  • Understanding of engineering principles and engineering design cycle.

  • Understanding of program management principles, including managing POs, budgeting, and resource allocation.

  • Tableau expertise preferred, but other business intelligence visualization platforms are acceptable.

  • Smartsheet and excel macro experience.

  • Experience with Agile development methodology.

  • Strong oral and written communication skills.

  • Strong demonstrated interpersonal and leadership skills.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes