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General Electric Contract Performance Manager in Greenville, South Carolina

Job Description Summary

The Contract Performance Manager will demonstrate accountability for functional, business, and broad company objectives. You will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.

Job Description

Roles and Responsibilities

  • Plan / coordinate activities on site of a larger project to fulfill a customer order according to financial / commercial parameters and ensure customer satisfaction

  • Provide contract administration for assigned proposals and contracts including customer interface, negotiations, preparation, and contract interpretation

  • Maintain all CSA related documentation (Insurance certificates)

  • Update and maintain input in the Field Service Portal (FSP), including the Oracle Field Services (OFS) system

  • Coordinate activities between Installations and Field Services (I&FS), Inspection and Repair Services (I&RS) and GEEPI

  • Order, track and QC all covered parts and provide support in identifying parts, part numbers and drawings

  • Provide Technical Information Letter (TIL)’s and Engineering Change Notice (ECN)’s to the owner

  • Respond to the customer’s technical inquiries

  • Provide information and support for implementing CM&U’s

  • Work with the owners Operation and Maintenance (O&M) to optimize reliability and availability in order to increase the facility’s efficiency and profitability

  • Maintain unit operating history and parts life history

  • Respond to forced outages

  • Maintain up-to-date records of Hot Gas Path (HGP) components including fallout rates and refurbishment activities

  • Track, credit and invoice bonus and LD amounts

  • Respond to warranty claims

  • Be responsible for outage scope planning and execution, including closeout oversight, event parts, and repairs planning

  • Oversee Extra Work, Job Cost Estimator (JCE), policy 6 target setting, and scope management for assigned customers

  • Be responsible for Quality and EHS oversight on work performed at assigned customer sites

Required Qualifications

  • Bachelor’s Degree in Engineering from an accredited university or college OR a minimum of 10 years Power Industry experience.

  • Minimum of 3 years of experience with field engineering / Gas or Steam turbine maintenance experience


  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Desired Characteristics

  • Knowledge and experience within the power industry

  • Experience planning and executing outages

  • Familiarity with Contractual Service Agreements

  • Strong quality background with Black Belt certification

  • Strong leadership, financial and commercial skills

  • Knowledge of the Field Service Portal (FSP) systems

  • Team leader in a dynamic, energetic and proactive environment

  • Experience working with customer leadership teams

  • Demonstrated communication & organizational skills

  • Strong interpersonal skills

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.

Relocation Assistance Provided: Yes