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General Electric Grand Rapids Site Quality Leader in Grand Rapids, Michigan

Job Description Summary

The Site Quality Leader is responsible for developing and executing the Site Quality strategy as well as complying with all customer, regulatory and compliance requirements. The Quality leader is expected to drive risk identification and elimination efforts as well as continuous improvement in manufacturing and quality related business processes. High levels of operational judgment are required to achieve outcomes required; the role is subject to operating policy objectives, there is moderate autonomy within the role.

Job Description

Roles and Responsibilities

  • Leadership responsibility for the development, implementation, and execution of the site Quality Strategy, aligned to the Systems level strategic objectives

  • Manages a medium sized team of senior professionals and quality technicians. Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.

  • Owns the Quality relationship with the customer at a senior level. This includes relationships with the largest Tier 0 airframe customers in the world, at their most senior level within the Quality organization. This includes ownership of customer scorecard performance outcomes

  • The role will have both direct and indirect accountability for relevant regulatory airworthiness approvals

  • Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.

  • Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

  • Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

  • May lead functional teams or projects related to complex technical issues. Should be able to communicate difficult concepts and influence others related to investigation direction.

Required Qualifications

  • Bachelor’s Degree from an accredited college or university (or High School Diploma/GED and at least 9 years of Quality or Manufacturing experience)

  • Minimum of 5 years of Quality or Manufacturing experience

Desired Characteristics

  • 7+ years’ experience in Aviation Quality is desired

  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.

  • Experience and ability to communicate complex issues simply and concisely, at the most senior level amongst multiple organizations, to drive successful outcomes for both GE and the Customer

  • Ability to provide clear leadership in unclear situations. The role requires strong leadership through complex and ambiguous issues, with high familiarity using practical problem-solving techniques to drive successful outcomes

  • Experience working with complex, matrixed organizations and the ability to use effective problem solving and data, to influence horizontally and vertically within the organization outside of your natural hierarchy

  • Proven track record of presenting and influencing at the most senior level

  • Experience (and ideally accountability) working within Pt 21 and Pt 145 approved aviation businesses is desired

  • Familiarity and confidence working on high-profile, time-sensitive assignments. The role will require the ability to foster organizational composure and patience during high impact Quality investigations.


To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: Yes