General Electric OCM/Training Specialist in Bratislava,
Role Summary:The OCM & Training specialist for Steam ERP will be responsible for leading the design, development, implementation, coordination, and facilitation of organizational change management and training activities in support of Domain Area leaders adopting new STEAM ERP system. He / She will focus on the business user side of change – including changes to adopting new systems / processes and identifying training needs.
Essential Responsibilities:The OCM & Training specialist will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact STEAM ERP business users. Expectations include leading delivery efforts for each phase of OCM; including: change impacts identification and management, journey mapping, readiness assessments, end user training management (including self-help portal and/or chat bot), end user training scheduling, user adoption tracking and management and Knowledge Transfer.
He/ She will work close to the Service Manager within the Steam ERP Team.
In this role, you will:
Assess OCM & training needs for deployments of STEAM ERP
Apply a structured methodology and lead organizational change management and training activities
Identify and manage anticipated resistance
Develop organizational change management & training plans
Partner with internal stakeholders regarding business training needs
Organize, develop or source training programs to meet specific training needs
Liaise with subject matter experts regarding instructional design
Manage training aids such as FAQs, 'how-to' documents, self-help portal, chat bot, wiki page, etc.
Design and apply assessment tools to measure training effectiveness
Track and report on training outcomes
Identify and assess future and current training needs
Participate on definition and execution of the overall Communication strategy and plan to include creating and delivery of internal and external communications, messages and supporting materials
Create and manage measurement system to track adoption and adjust the change management strategy and tactics as necessary
Exceptional communication skills - both written and verbal
Ability to plan, multi-task and manage time effectively
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Bachelor's degree and at least 2 years of experience leading IT organizational change in an enterprise environment
A solid understanding of how people go through a change and the change process
Flexible and adaptable; able to work in dynamic situations
Organized with a natural inclination for planning strategy and tactics
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Familiarity with project management approaches, tools and phases of the project lifecycle
Ability to drive the required organizational change given the understanding of the culture
Knowledge of web-based training development solutions and application of adult learning principles
Legal authorization to work in respective country is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Must be willing to work out of an office located in Bratislava.
Strong English verbal & written communication skills, and the ability to interact professionally with a diverse global group, managers, and subject matter experts.
Self-motivator and result oriented to complete task as per timelines
Must have good analytical and problem-solving skills
Positive attitude – goes the extra mile, is committed, willing to take on challenges and has a can-do mind-set.
Understands the complexity and nuances in various phases of SAP projects and application maintenance with industry specific issues through an ITIL view.
Strong communication, organization and project management skills
Excellent interpersonal skills, including conflict management
Excellent written and verbal communication
About Us:GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.
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