General Electric Advanced Clinical Education Specialist f/m CT Switzerland and Austria in Glattbrugg, Switzerland

Role Summary:

The Advanced Clinical Education Specialist CT f/m provides clinical and technical leadership during sales process by demonstration full range of products / Services to prospects. He/she is engaged with new and named accounts to establish credibility and drives clinical strategy. He/she provides thought leadership on product optimization and products market positioning.

Essential Responsibilities:

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

  • Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

  • Responsible for show sites visits in coordination with the local organizations and support the customer visit as needed

  • Take active part in the organization of user meetings / Medical Advisory board in collaboration with the Product Managers

  • Working with the Product Marketing Team and the local Organization to identify key reference sites for new product introductions

  • Analyze competition and provide relevant Market Information to Sales and Marketing Team

  • He/she ensures that all products sold are clinically relevant and all clinical needs are translated into technical and performance specifications

  • He/she provides thought leadership on product optimization and products market positioning

  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

Qualifications/Requirements:

  • Proven clinical/ technical experience following certification with demonstrated clinical/technical skills

  • Demonstrated current basic clinical scanning proficiency on current products/platforms

  • Active professional clinical/technical certifications/registries necessary to scan live patients in a clinical context

  • Proficiency in computer skills in Microsoft Office Suite products

  • Willingness to travel between 70 and 80% of your time to customers within your specified geographic region as well as to nationwide sales meetings and tradeshows

  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record

  • Fluency in French and English

Desired Characteristics:

  • Associate‚Äôs or Bachelor's degree preferred in related business or technical/clinical field or equivalent experience

  • Strong presentation skills (public speaking and lecture experience desired)

  • Demonstrated ability to understand and present complex material in understandable terms

  • Demonstrated communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Team oriented with a customer centric mindset

  • Ability to multi-task effectively and manage multiple priorities at one time

  • Willingness to be flexible/adapt to changing work environments

  • Clinical experience in large hospital/university setting preferred

  • Proven demonstrated clinical scanning skills in CT

  • Current GE product experience desired

  • Good German language skills

About Us:

GE Healthcare at http://www.gehealthcare.com provides transformational medical

technologies and services to meet the demand for increased access, enhanced quality and more affordable

healthcare around the world. GE works on things that matter - great people and technologies taking on tough

challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery,

biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps

medical professionals deliver great healthcare to their patients.

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Locations: Switzerland; Glattbrugg or Ecublens or flexible homeoffice