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General Electric Senior Experience Strategist in Frankfurt, Germany

Job Description Summary

As Senior Experience Strategist you will apply your innovative, strategic, empathetic and creative skills as well as your experience design capabilities to identify and conceptualize opportunities for our portfolio in order to seamlessly support our customers’ needs and workflows. You will design and explore human-centered innovations for GE Healthcare. You will lead the experience design for highly complex projects that require in-depth knowledge in several business domains. With this, you will help build the future of Healthcare and advance human health.

Job Description

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Essential Responsibilities

  • Proactively analyze and understand the unmet needs of users and customers

  • Proactively stay on top regarding new UX technologies and diverse design approaches and evaluate their usefulness for Healthcare

  • Proactively keep a deep understanding of Healthcare trends, markets, focal areas of medical societies, etc. to be able to anticipate future trends, conceptualize solutions for them, and drive their realization across our businesses

  • create intuitive, effective, coherent and delightful information architectures and design concepts (including both, SW+HW) in order to seamlessly support our customers’ future practice, workflows, and care paths

  • collaborate with other members of the design organization as well as with project and business stakeholders and customers to deliver best-in-class strategic experience design concepts balancing user, business, and technical requirements applying a human-centered and portfolio perspective

  • Apply our design system and contribute to building it further

  • Serving as a thought leader and consulting resource for strategic experience design and human-centered innovations

  • Lead and influence business-wide discussions and decisions relative to experience design for current projects and the future direction of experience design.

Qualifications/Requirements

  • Graduation or post-graduation in design, psychology or in “STEM” Majors (Science, Technology, Engineering, and Math) or related field;

  • Significant experience with design on a strategic level, ideally spanning SW+HW solutions

  • Track record of human-centered innovations and inventions/patents with great customer feedback

  • Experience with different design approaches

  • Trained in design thinking

  • Experience in Healthcare /medical devices desired.

Desired Characteristics

  • Experience with innovation strategies, tools, and processes

  • Skilled in workflow analysis, mapping, and design

  • Skilled in diverse design, prototyping, and wireframing tools, visual communication

  • Good understanding of Agile / Lean methodologies

  • Ability to explain the essence of insights and concepts with confidence and clarity

  • Strong analytical and problem-solving skills, change orientation

  • Demonstrated customer focus, empathy, creativity, and humor

  • Strong level of self-motivation and ability to work independently

  • Ability to travel internationally up to 20%.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

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Additional Information

Relocation Assistance Provided: No

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