General Electric Staff Lifecycle Operations Engineer in Evendale, Ohio

Role Summary:

Responsible for leading information operations projects with team members. Collaborates with cross-functional teams to plan and produce high-quality content. Manages the application health of the Engineering Application Portfolio.

Essential Responsibilities:

As part of GE Aviation Digital Technology (GEAvDT), supporting the Engineering Division, the Staff Lifecycle Operations Engineer, will be responsible for the overall health of the applications in the Engineering portfolio. This role will engage with other Operations team members and a contracted workforce to maintain and improve the health of the Engineering Applications. This role must create strong working relationships across the GEAvDT-Engineering CIO team, the GEAvDT-Engineering Product teams, and the GE Digital -Coretech teams. This role will look horizontally across the portfolio of applications and work with the vertical application owners to ensure applications are fine tuned to perform at the highest level possible. This role will also manage projects aimed to improve the overall health of the applications. Projects include, but are not limited to, application enhancements that have proven business benefits, significant compliance requirements/changes, version upgrades, as well as Operating Systems and Database Upgrades. As the Portfolio Manager, the role will also be responsible to keep the application information in the Service Now – Configuration Management Database (CMDB) properly updated for the Engineering portfolio. Additionally this role will be responsible for establishing and improving application monitoring to ensure proactive responses to system performance and availability concerns.

Qualifications/Requirements:

Basic Qualifications:

  • Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)

  • Minimum of 5 years of professional experience in IT, including at least 3 years in Application Operations

Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job Desired Characteristics:

  • Strong business analysis, problem solving, and strategy skills

  • Ability to plan and organization in a fast paced, changing environment

  • Effectively manages risk and uncertainty

  • Ability to interact at all levels of the organization and with other GE businesses

  • Ability to build relationships and credibility

  • Ability to influence and make recommendations to all levels

  • Strong skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user

  • Awareness of how GE drives value to its customers and how the information development function fits into GE’s overall business strategyTechnical Expertise:Uses disciplined approaches to monitor application platform and service progress via effective information dashboards for operational metrics, defect, quality, change control, and compliance. Uses data, practical knowledge and innovative insights to drive timely decisions, determine appropriate courses of action, and forecast future needs while managing risk and uncertainty for the team. Navigates through ambiguity, prioritizes conflicting asks and shows ability to adapt to changing priorities. Demonstrates skills in collaborating with different stakeholders, influencing decisions and an ability to take strategic viewBeyond driving day-to-day operational tempos and rigor, participates in activities for strategic business rhythms including Application Architecture. Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement to facilitate appropriate application upgrades and enhancements.Leadership:Uses critical thinking skills and disciplined approaches to communicate with leaders and leadership teams to resolve issues and define solutions. Proactively identifies and removes obstacles or barriers on behalf of the team. Ability to work with cross-functional teams to help build effective processes. Excellent written and oral communication skills and the ability to interface with leadership with confidence and clarity. Influences and energizes others toward the common vision and goal.Personal Attributes:Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices. Maintains excitement for a process and drives to new directions of meeting the goal in the face of unfavorable odds and setbacks. Strong presentation skills. Strong analytical and conceptual skills. Ability to work well in a dynamic fast paced team environment. Ability to work with global teams. Ability to work on multiple projects at the same time. Strong attention to detail.#DTR About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in.At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Locations: United States; Ohio; EvendaleGE will only employ those who are legally authorized to work in the United States for this opening.