General Electric Pilot Program Manager in East Cleveland, Ohio

Role Summary:

The Current, powered by GE, Pilot Program Manager is a critical role to build the validate the Current business model and value proposition with our customers. The Pilot Program Manager role is responsible for managing wing-to-wing execution of several key customer pilots. The Pilot Program Manager will need to align multiple functions to enable success across the Pilot program.

Essential Responsibilities:

Additionally, as the Pilot Program Manager, Key responsibilities will include:

  • Own program management of key customer pilots by driving effective digital energy & productivity pilot implementations and successfully delivering customer outcomes

  • Drive pilot success to help business achieve goal of scaling existing pilots

  • Define necessary process steps that enable seamless program management for new customer outcomes

  • Ensure overall learnings from pilots are captured, synthesized and communicated with customer success team to enable iterative improvement across business

  • Identify gaps in processes that are limiting ability to scale and work cross-functionally to solve these gaps

  • Work with cross-functional teams, including:

  • Customer Success

  • Data Analytics

  • Product Management

  • Solution Engineers

  • Hardware

  • Software & Application Engineering

  • Installation & Commissioning

  • Edge & Cloud Configuration

  • Pricing

  • Finance

  • Contract Management

  • Field Maintenance

  • Customer Service

  • Marketing

  • Apply entrepreneurial principles to ensure fast cross-functional decision making and proactive communication

  • Deliver customer references & communicate learnings across business

  • Work with existing Project Management organization to share and learn best practices

  • Please Note: Work Location listed is East Cleveland, OH. However, Other US locations may be considered, including Boston, MA Qualifications/Requirements:

  • Bachelor’s Degree in business, technical, or related discipline from an accredited college or university

  • 5 Years of experience in in Program and/or Project Management ELIGIBILITY REQUIREMENT(S):

  • Please Note: Work Location listed is East Cleveland, OH. However, Other US locations may be considered, including Boston, MA Desired Characteristics:

  • 6-7 Years of experience in in Program and/or Project Management

  • Strong ability to influence others at multiple levels of the organization to promote cross-functional success

  • Good understanding of each function – Project Management, Field Services, Finance, Data Analytics / Science and Digital Product Management, etc.

  • Strong communication skills across functions, organization levels, and businesses&

  • Lighting industry experience

  • Digital / software industry experience & expertise

  • Experience / expertise with energy systems & assets

  • Experience working in a start-up or entrepreneurial environment About Us: GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. Learn More about GE Current is a first-of-its-kind energy company designed to meet the unique needs of a wide range of Commercial & Industrial, municipal and utility customers. It brings together capabilities including LED lighting and Solar technologies, along with new financing and software solutions to offer integrated energy solutions aimed at delivering increased reliability, efficiency and profitability. Join us and you’ll find yourself in a dynamic atmosphere working with the most talented people in the industry in an open, developmental environment with abundant opportunities to learn, grow and advance within the organization.GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law. Locations: United States; Massachusetts, Ohio; East Cleveland, BostonGE will only employ those who are legally authorized to work in the United States for this opening.