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General Electric Junior Field Service Engineer in Diegem, Belgium

Job Description Summary

As a Field Service Engineer, surrounded by a team of colleagues, you’ll perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment. It’s a role that will see you going out on the road to visit customers on site, resolving any issues and providing the kind of exceptional service that will ensure we achieve optimal customer satisfaction. It’s vital work – your expertise will be invaluable when it comes to making sure patients have access to the best possible care.

In this particular role your focus will be on our imaging equipment for CT and will be expanded on a later stage to MR and Ultrasound. You will service our client hospitals in the Luxembourg area.

Job Description

Essential Responsibilities

  • Provide advanced, total system-level troubleshooting, installation, maintenance and service repairs as well as maintaining and calibrating tools and test equipment

  • Liaise with doctors and technicians on equipment status issues to achieve positive resolutions with timely follow-ups

  • Identify new sales opportunities and share these with the account team to help grow our business

  • Take responsibility for warranty and PMS contract cost control, and completing the documents for Field Modifications Instructions and PMS inspections for your accounts

  • Support other Field Engineers with advanced and complex troubleshooting and technical fixes, and playing a leading role on complex and multifunctional system fixes.

Qualifications and experience

  • A diploma, Bachelor’s or Master’s degree in Electronics, Electromechanics or Biomedical Engineering Technology combined with some relevant experience

  • Good technical skills with a systematic and thorough approach to problem solving

  • The ability to plan and organize your work own effectively, and to work with minimal direction

  • Excellent interpersonal, listening and customer service skills – you can deal with differences of opinion tactfully and effectively, and you influence rather than direct

  • Fluent French/English is a must, Dutch is a benefit.

Desirable skills

  • A strong business acumen – you have a good understanding of the factors that influence customer behaviorOur total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information

Relocation Assistance Provided: No