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General Electric Operations Support Leader in Cork, Ireland

Job Description Summary

As the Operations Support Leader, you will have a key role to play in the successful management of the Packaging Platform. You will have the opportunity to lead, inspire and motivate the packaging team. While also collaborating with cross functional departments to deliver to the highest standards of Safety, Quality, Delivery and Cost.

To do well in the role, you must have a combination of people skills, technical knowledge, an eye for detail and great organisational skills, you will need to have a high “say do ratio” as well as the ability to process and analyse data to support business decisions. You will need to be driven in the pursuit of delivery across all of the platform’s metrics.

Job Description

Essential Responsibilities

The Operations Support Leader, Packaging will work with the platform teams in the delivery of key performance indicators across the pillars of safety, quality, people, delivery and cost.

The Operations Support Leader will build a network across the Packaging platform and Supply Chain, have a patient focus, and drive continuous improvement through Kaizen and projects. An individual contributor role, influencing, motivating and coaching are all skills that will be required on a daily basis.


  • Support the People Team Leaders (PTL) to deliver the shift performance

  • build prosperous working relationships with team members in your area, in other functional support groups and extended teams

  • work cross-functionally and cross-shifts to resolve people and process issues with Problem-Solving tools

  • work across shifts to coordinate attendance management

  • develop and support team advancement and growth strategies

  • foster a collaborative “one team” culture

  • deliver the Packaging Platform metrics. Leading the PTLS to deliver shift performance

  • support the compliance leader and team to deliver on all metrics

  • identify, and implement improvements for efficient quality batch release

  • support 7S, housekeeping audits and reviews

  • participate in the selection and recruitment of shift team members at the appropriate level

  • lead the PTLs in the generation and delivery of business communications

  • be active and constructive in meetings. Ensure required level of service and responsiveness to issues from support departments

  • continue to drive improvement in conjunction with the Lean team

  • Support the site Kaizen process, the continuous Improvement suggestions campaign for ideas and suggestions from the teams

Qualifications and experience

  • Professional degree level qualification required or equivalent experience

  • Operations management experience in a pharmaceutical environment

  • Clear thinker who can analyse data to establish a direction to proceed

  • Strong IT, data analysis and presentation skills

  • Experience of leading matrix teams in a fast paced and complex environment

  • Dynamic decision maker, effective planner, and communicator

  • Experience in developing a strong working relationship with others

Desired Skills

  • Self-starter with good motivational, decision making, planning, problem solving, innovative and communication skills.

  • Excellent interpersonal skills with the ability to work effectively with staff at all levels across multiple functions of the organisation

  • Excellent communication skills both written and oral

Eligibility requirements

A good level of English and a valid work permit

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.


Additional Information

Relocation Assistance Provided: No