General Electric Application Engineer - Lead Technical Support Specialist (Artificial Lift) Claremore, OK or Houston, TX in CLAREMORE, Oklahoma
The Application Engineer – Lead Technical Support Specialist is responsible for technical support of the ITO (inquiry to order) process for both new systems and aftermarket support bids. This position reports to the Applications Engineering Leader for the HPump product line.
Contribute as a member of a team of operational subject matter experts in providing field level technical support customer projects (New & Retrofits).
Create and manage quotes for a complex engineered to order product line, and solicit bids from sub-suppliers on major subsystems.
Review and influence customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations.
Communicate individual customer requirements to product engineering.
Assist sales personnel in technical presentations to customers.
Interfaces with product line management and local management to support direction and strategies to best capture market opportunities.
Manage and negotiate technical, commercial and contractual risk within the Inquiry to Order (ITO) process
Contribute to cohesive team environment through ideas, support of objectives, and leadership qualities
Communicate requirements for order fulfillment to sourcing and operations
Clearly documents and effectively communicates operational lessons learned back through the regional community of practice and the global standards group.
Dedication to the BHGE Health, Safety and Environmental policies for safe field site operation.
Bachelor’s Degree in Engineering.
3+ years related experience.
Strong leadership and project management skills.
Proficient use of computer based programs related to application of products.
Problem solving skills.
Previous experience with Pumps/Rotating Equipment/Mechanical Seals/MotorsExpert level operational knowledge of one or more Drilling Systems.
Good technical knowledge of the Hpump Surface Pumping System product line, and their applications to customer needs/requirements.
Good interpersonal communication skills required.
Claremore, OK or Houston, TX
Locations: United States; Oklahoma; CLAREMORE
GE will only employ those who are legally authorized to work in the United States for this opening.