General Electric Field Service Rep - F110 Engine - Qatar in Cincinnati, Ohio
Job Description Summary
This is GME role in Qatar. Must be a US Citizen.
The GE Field Representative provides the Customer with technical advice and guidance on operational / intermediate level maintenance of theF110-GE-129 engines.
All resources and logistics are required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Provide advice and direction to the Qatar Air Force and contractor personnel on the operation, maintenance and repair of F110-GE-129 engines and interface systems as appropriate for the F15 aircraft
Provide interpretation of data and technical instructions
Provide on the job training to maintenance personnel on maintenance and operating techniques pertaining to adjustment, calibration, troubleshooting, bench check, routine maintenance, inspection, and repair of the GE engines.
Provide guidance and instruction in the use of associated authorized GE special tools and test equipment
Provide guidance to maintenance personnel by identifying needed training Programs
Emphasize safety precautions during training
Provide guidance to the customers on the installation of GE engine modifications and assistance in interpretation of other technical instructions
Collate, analyze and report in-service field data to GE Aviation Project Engineering, for use in safety, reliability trending and component improvement development
Assist maintenance personnel in the processing of failure data and defect reports in accordance with standard customer reporting procedures
Relay relevant information to customers that may be available from GE or other international operators on field issues or improvements
Provide technical guidance to customer aircrew relevant to the operation of GE engines
Assist customer personnel in maintenance planning / forecasting and provide liaison to the customers in processing components for repair or deeper maintenance
Provide analysis results of any maintenance difficulties and advise customers of any changes to maintenance, inspection and training programs, which may improve the quality, efficiency and effectiveness of maintenance
Required to work unsupervised, remotely from headquarters, responsible for personal workload, travel and budget with unyielding compliance and integrity
Travel to both foreign and domestic locations as required in support of the customer
Bachelor's Degree from an accredited college or university (or a High School Diploma / GED with a minimum of 3 years of experience in a field service / maintenance position as a Field Service Rep
Minimum of 3 years of experience in a field service or maintenance position supporting military and/or commercial engine programs
F110 engine experience
Minimum of 3 years of experience in Customer Service Management
Additional Eligibility Requirements:
Ability and willingness to obtain and maintain a U.S. Government Secret Clearance
Ability and willingness to travel as required
Ability and willingness to relocate to domestic or international locations to support the needs of the business
Proven ability to work independently, without technical guidance, to perform all required work tasks
Strong customer interaction and communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Demonstrated proficiency in repair troubleshooting, shop operations and testing of assigned programs / hardware
Able to work with and make formal presentations to all levels of maintenance, engineering and management
Project management experience
Demonstrated ability to lead and influence GE customers and peers
Possess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel including; the ability to express thoughts in both oral and written communications
Possess the ability to work independently, without technical guidance and to perform all required work tasks
Possess a high degree of tact, diplomacy and ability to work and cooperate harmoniously with customer personnel
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes