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General Electric Sales Platforms Analyst (Quote & Order) in Chicago, Illinois

Role Summary:This position will be a member of the Digital Sales Enablement organization and a member of the Digital Sales Platform Team. This role requires strong collaboration and partnering with members of the Digital Sales Activation Team and the Commercial Analytics Team. The three teams will operate together as one team within the Digital Sales Enablement organization.

Essential Responsibilities:The Digital Sales Platforms Analyst will be expected to support “Product Leadership” of the SFDC ecosystem and CPQ Platform. The analyst role will help to implement new platform solutions and modifications through the involvement in the design, development, testing and delivery of new enhancements across the SFDC/Apttus CPQ tool. Key responsibilities include:

  • Work as a member of the Digital Sales Platform Team to gather and define business requirements and build systems enhancements for the SFDC/Apttus CPQ tool.

  • Proven ability to translate the business requirements across the SFDC/Apttus CPQ tool (Configure, Price and Quote) and define the functionality for development teams to create enhancements that provide optimal solutions for the business.

  • Modify system applications (configuration, pricing and quoting) in support of evolving business requirements.

  • Partner with Commercial Operations, IT and Global teams to ensure tool is properly developed and delivered.

  • Collaborate and partner across GEHC functions to include: upstream (Marketing) & downstream (OTR, Service).

  • Ability to operate in fast paced, Agile Sprint release (4-6 week cycles) environment

  • Identify test criteria and test new functionality/enhancements

  • Document business process flows and requirements

  • Proactively influence tool design/development and issue prevention.

  • Provide support for customer requests/issues and investigate issues related to business process flow

  • Maintain strong connection with sales teams to ensure tool meets their needs.

Qualifications/Requirements:

  • Strong experience in Salesforce (SFDC) Communities best practices and methodologies

  • At least 5 years of experience in Sales, Sales Operations or Sales Enablement function

  • Proven experience in Salesforce, Apttus CPQ & CLM and SWB

  • Salesforce Certifications (Admin, Advanced Admin, Platform App Builder)

• Apttus CPQ Certified

• Flexible and adaptable to learning and understanding new technologies

  • Excellent interpersonal skills

  • Empathic (can cool down situations when dealing w/ frustrated end users)

  • Excellent problem-solving, analytical and investigative skills

  • Highly self-motivated and directed

  • Desire to improve things, not be satisfied w/ status-quo

  • Keen attention to detail

  • Proven analytical and problem-solving abilities

  • Ability to effectively prioritize and execute tasks in a high-pressure environment

  • Good Communication skills for business support

  • Team player

Eligibility Requirements:

  • Travel up to 30% - within a defined region/territory

• Legally authorized to work in the US without restriction

Desired Characteristics:

  • Exceptional communication (verbal, written) skills

  • Experience designing, building, delivering and managing sales enablement programs with clear and aligned performance metrics across a wide range of organizations.

  • Independent, self-directed, with a strong attention to detail.

  • Capability to understand and analyze complex situations utilizing data analysis and systems thinking

  • Demonstration of rigor and strong execution in a commercial/sales environment

  • Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on business needs and priorities to go beyond the status quo

  • Ability to deal with ambiguity, strategic agility, manage diversity and drive for results

  • Ability to perform in a high-pressure environment juggling and executing on multiple priorities

  • Exhibited capability to break down complex issues with the goal of mitigating/eliminating barriers.

  • Strong Computer skills, e.g. Microsoft Excel, Word, and PowerPoint

  • Salesforce certification

About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Illinois;Chicago;

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