General Electric Field Service Crew Leader in Charleroi, Pennsylvania
Job Description Summary
Responsible for providing the customer with on-site and off-site technical assistance, promoting overall customer satisfaction and providing Engineering and Product Development feedback by performing duties related to GE Grid Solutions Services Business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs trouble-shooting, testing, repair and maintenance on various high voltage equipment including transformers, circuit breakers, switchgears at customer sites.
Perform and interpret test results such as: Megger, TTR, Doble Power Factor Testing, SFRA, Winding resistance, CT Testing.
Computer skills necessary to communicate test reports to office and customer.
Effectively communicate directly with customers to ensure excellent customer service.
Perform duties within the estimated time and budget planned for the project
Properly records activities of work performed in the field, parts shipped, etc.
Maintains corporate image in all service situations
Continues training to expand knowledge of GE products.
Conduct onsite investigation of equipment performance to determine cause or contributing factors.
Prepare detailed written visit reports .
Provides Leadership to Field Technicians that perform services and installation and commissioning
Manage and execute AIS field service activities and conduct different level of service from trouble shooting to overhauling and upgrade of power transformers
Manage site with assigned workers to execute the work within the required time.
Prepare customer site activity reports capturing all activities performed after each mission.
Associate degree in Electrical Maintenance or related technological field; and a minimum of 3 years of related experience and/or training
OR High School Diploma or GED and a minimum of 5 years of relevant experience.
Valid Driver's license required.
Ability to travel on a regular basis (up to 100%), often on short notice.
Previous High Voltage Switchgear or Transformer work experience
Prior testing experience on High Voltage equipment desirable.
Strong interpersonal communication skills required to communicate with customers, employees, and vendors.
Previous leadership experience preferred.
Safely work in an energized high voltage substation environment.
Stand, sit, crawl, squat, kneel, twist, bend, and reach above the shoulders as required to perform essential job functions.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No