General Electric Quality Leader in Chamblee, Georgia

Role Summary:

The Quality Leader reports to the Service Center Manager and is responsible for overall QMS compliance within the Service Center.

Essential Responsibilities:

As the Quality Leader you will:

  • Site owner for implementation of the local quality priorities in line with Power Services GRS quality strategy and with local Service Center objectives

  • Site owner for fast and accurate resolution of customer and internal issues, drives effective corrective and preventive actions to prevent reoccurrence

  • Site owner for QMS deployment & compliance in line with GE PS global QMS

  • Site owner for data integrity within any quality module in use at Service Center

  • Site owner for customer feedback process including surveys, analysis and action plans

  • Site owner for deployment of effective preventive methods and tools to anticipate issues

  • Site owner for development and execution of solid advanced quality plans on high risk situations (e.g. Major process change, load increase, NPI, etc.)

  • Site owner for quality culture action plan

  • Site owner for non-conformance management, screening and escalation

  • Site owner for QMR quality data integrity and defect prevention plan

  • Site owner for deployment of Q-frameworks

  • Responsible for internal audit execution, for conformance to quality plans, systems, and requirements as per the internal audit plan

  • Collaborate with peers globally to share and implement best-practices

  • Develop & implement accurate metrics to drive manufacturing improvements

  • Lead, develop, coach Service Center staff on quality methods and key competencies related to critical processes

  • Site owner for RCA management, including leading RCA's, ensuring standard methodologies and effective corrective and preventative action plans

  • Support customer meetings and witness inspections when required

  • Support Q-framework, QMS and ISO audits as required

  • Ensure adequate training/skills for PQE's, internal auditors, NDT technicians and Quality Control Inspectors

  • Support regulatory compliance and optimization of quality systems procedures

  • Work with CI team to drive sustainable process changes


  • Bachelor's Degree in Engineering or suitable practical experience


  • Green Beltcertification or experience with Lean Six Sigma methodology

Desired Characteristics:

  • Proven expertise in RCA and CAPA tools such as apollo, tap root or 8d

  • Inclusive leadership & communication & coaching skills

  • Knowledge of repair methods and processes

  • Demonstrated ability to self-direct within defined responsibilities

  • Knowledge of lean and/or alternative continuous improvement methods

  • Must be a team player willing to sacrifice individual goals when needed

  • Experience dealing with customers

To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections at

About Us:

GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Locations: United States; Georgia; Chamblee

GE will only employ those who are legally authorized to work in the United States for this opening.