General Electric Contract Performance Manager - Reficar in Cartagena, Colombia

Role Summary:

The Central Contract Performance Manager is the focal point with the GE Oil & Gas customer for all the operational topics, being the key interface for all aspects of the contract. He/She will be responsible to ensure the smooth execution of contractual maintenance and site activities and will also be a key contributor in assuring the financial performance of the project, feeding required information and data to the relevant personnel within the organization.

Essential Responsibilities:

The CPM demonstrates leadership in communicating business needs, goals & objectives, programs, processes and tools for an area or business segment. In this role he/she will utilize his experience and expertise on problem solving, and have the ability to positively affect short-medium term business goals.

Role Description:

  1. CPM duties, vs. Customer

 Coordinate and support Site team (Resident Engineers and Local Staff)

 Interface with GE internal departments, to deliver contractual obligations and to facilitate outage activities coordination,

 Supervise the application of admin, EHS, quality, maintenance and engineering policies, procedures and filing the systems to execute this Agreement.

 Respond to Owner's technical inquiries coordinating technical resources, to assure problems identification and resolution

 Assist customer operation and maintenance staff in monitoring performances of covered units and recommend actions to improve safety, availability and reliability

 Identify elements (CTQs) requiring improvement and structure projects and actions to address the needs

 Organize and conduct recurring contract review meetings, outlining activities and units performances (including RCA)

 Plan and coordinate implementation of recommended actions due to Technical Information Letters by monitoring their technical applicability and execution timeframe

 Provide information about the latest advancements in upgrades opportunities to Customer, and assist in their implementation

 Keep Customer updated about design changes of parts to be installed

 Coordinate Field Service, Repair Service and part delivery activities to meet Contract obligation

 Coordinate reviewing of maintenance plan, with the aim to optimize the Units reliability and availability

 Support Customer for the storage of parts under the Contract (covered units)

 Maintain maintenance and inspection quality Manuals

 Resolve with the customer any un-clarity in the agreement wording which may arise during the execution of the contract

 Coordinate parties for multi P&L deals. Represent the main interface with customer when requested.

 Stay up to date on trainings

  1. CPM duties, vs. Management (GE)

 Interact with GE tools, processes and organization in order to fulfill all Contract obligations

 Assure that the planning and ERP tools are maintained continuously updated,

 Identify areas of improvement to protect and enhance profitability of the deal, duly tracking the relevant changes

 He will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margin Review process (CMR).

 Support in the recruitment of local resources and training programs

 Facilitate the local procurement and the commercial relationships with local suppliers, if the case applies.

 Manage the relationship with the local GE Legal Entity for an effective coordination with the local authorities, (immigration and customs offices) and with HQ.


 Bachelor degree in engineering or equivalent from an accredited university or college (or a high school diploma).

 Project Management expertise (at least xxx years of experience), better if associated with Technical skills and Maintenance knowledge

 Strong oral and written communication skills

 Strong interpersonal and leadership skills

 Can do and problem solving attitude.

 Good Computer skills (i.e. Microsoft office)

 Fluent English & Spanish

 Six Sigma training is preferred

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Locations: Colombia; Cartagena