General Electric MR Application Specialist in Busan, United States

Role Summary:

The MR Application Specialist will develop commercial growth by delivering clinical knowledge to the customers. This role is primarily responsible for MR (Magnetic Resonance) systems. The objective of this position is to provide application and clinical support of MR systems to assigned customers and sales team to achieve targeted sales and profit objectives, in accordance with the country/regional/segment Business Plan. Base location will be Busan or Daegu.

Essential Responsibilities:

  1. Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

  2. Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations to improve customer satisfaction and maintain customer relationships

  3. Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

  4. Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

  5. Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  6. Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

Qualifications/Requirements:

  1. A suitably qualified clinical or technical professional in Diagnostic Radiography/Medical Radiation/Biomedical Engineering

  2. Demonstrated current clinical scanning proficiencies on current products/platforms

  3. Minimum 3 years of relevant clinical/technical experience

  4. Willingness to travel extensively within your specified geographic region as well as to nationwide

  5. A clear thinker with the ability to interpret and translate complex technical data and systems.

  6. Possess strong analytical and problem solving skills.

  7. Exceptional communication and well-developed interpersonal skills will allow you to build effective relationships with key stakeholders and collaborate on the bigger picture.

  8. Ability to work in a team environment.

  9. Proficiency in English

  10. Proficiency in computer skills in Microsoft Office Suite products

Desired Characteristics:

  1. Ability to effectively communicate, verbally and in writing with global counterparts, to external customers and team members in other functional organizations

  2. Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  3. Readiness to learn as well as contribute to the business

  4. Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  5. Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  6. Strong accountability, sense of urgency and ability to effectively handle multiple priorities simultaneously

  7. Willingness to be flexible/adapt to changing work environments

  8. Team oriented with a customer satisfaction mindset

  9. Strong presentation skills (public speaking and lecture experience desired)

  10. Experience on all current GE products for which responsibilities cover

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com

Locations: Republic of Korea; Busan, Daegu