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General Electric Field Service Engineer in Busan, South Korea

Job Description Summary

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

[Inclusion and Diversity]

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

[Roles and Responsibilities]

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to a modality or modalities in the assigned area.

[HR Talk]

GE Healthcare에서 초음파와 CT장비 등을 담당하실 Field Service Engineer 신입 경력(사원과장급) 인재를 채용합니다. 근무지는 부산광역시 입니다.

신입 지원자일 경우 의공, 전기, or 기계관련 전공자 및 관련 실무/인턴 경험자 및 영어활용 가능하신 분을 선호하며, 경력 지원자일 경우 CT or 의료기기 관련 FSE 경험(필수)이 있는 분을 채용하고자 합니다. (경력에 따라 직급 논의 / 부산 연고/네트워크가 있으신 분 매우 선호)

Job Description

[Essential Responsibilities]

Technical: Maintains all models specific to a modality in the assigned area. Electronic/Mechanical: Total system level troubleshooting on complex multi-symptom problems.

Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.

Service Sales: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.

Business growth: Assists in the growth and direction of business in his/her geographic area.

Productivity: Responsible for Warranty and Maintenance contract cost control.

Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and inspections documentation for assigned accounts.

Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

[Qualifications/Requirements]

Qualified or in last semester to Electronics Engineering Degree level or equivalent Degree level.

Associates degree in either Electrical Engineer, Engineering with a heavy focus in Electrical, or Biomedical Engineering Technology and 2 years or more of experience servicing electronic equipment.

Technical analytical skills.

Proficiency in English.

Plans and organizes work effectively.

Strong Customer skills: deals tactfully and effectively with differences of opinion, influences rather than directs.

[Preferred Qualifications]

Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.

Change agent and process oriented.

Ability to show self-initiative & motivation.

Experience interfacing with both internal team members and external customers as part of a solution-based service process.

Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.

Experience troubleshooting and responding to customer concerns.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No

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