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General Electric UX Design Researcher in Bothell, Washington

Job Description Summary

Responsible for the discovery, execution, analysis and synthesis of user research as an active member of a team that bridges the gap between Design and Technology.

Job Description

Roles and Responsibilities

In this role, you will:

  • Create specific design principles that capture the vision and critical concerns for a project.

  • Propose design or product solutions based on research and synthesis outcomes.

  • Select and use appropriate design research methods to address design opportunities.

  • Plan, conduct and lead interview sessions with users and stakeholders, including executives.

  • Build consensus among individuals and groups.

  • Identify and summarize meaningful insights derived from design research

  • Lead multiple projects of various sizes in a cross-functional environment

  • Advocate for user research and help champion buy in from stakeholders and businesses

  • Produce and guide effective documentation of research and testing including notes, photos, video and resulting analysis

  • Participate in and begin to influence the business-wide discussions relative to the future direction of user experience initiatives

  • Lead evaluation of current and emerging design, technology, industry, and market trends.

Basic Qualifications:

  • Bachelor's Degree with 6 years of experience in design

Desired Characteristics:

  • Ability to create basic project plans for UX projects or the UX portion of a larger development project

  • Experience leading individual interviews/workshops with individual contributors.

  • Experience creating research protocols with guidance.

  • Ability to select appropriate research methods to answer questions and develop holistic understanding of user and customer needs.

  • Deep knowledge and previous experience with research tools such as Morae Observer, Camtasia, Axure, InVision, and Omniture

  • Preferred mastery of Agile / Lean UX methodologies

  • Preferred experience working with design system

Business Acumen:

  • Understanding of key cross-functional concepts that impact the company, business priorities, & organizational dynamics.

  • Keeps current on industry landscape; ability to map industry trends to internal vision.

  • Ability to communicate effectively with various stakeholder groups.

  • Understanding of key principles of design thinking and research, what it is and why it is important. Explores all ideas, regardless of their source.

  • Understands that designing, validating, developing and deploying products and services for infrastructure-level domains requires attention to complexities between systems.

  • Works to create an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.

Leadership:

  • Experience translating user-centered design requirements into technical implementations for projects, measuring deliverables and balancing competing objectives.

  • Ability to clearly articulate technology options to collaborators on cross functional teams.

  • Understands the value of a rigorous and transparent decision-making process.

  • Experience working with cross-functional teams and cross-business teams to assist in driving broad-reaching solutions across the function / business.

  • Ability to inspire and influence change

  • Ability to contribute to constructive conversations utilizing active listening and validating the information needs of stakeholders and users.

  • Demonstrated deep passion for learning and courage to push the boundaries of one's own thinking.

  • History of learning and integrating new methods to drive improved outcomes.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

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