General Electric Senior Staff Project Manager in Boston, Massachusetts
Job Description Summary
The Senior Project Manager will manage software implementation projects of GE software for electrical utilities as part of the new GE Digital business. The successful candidate will demonstrate leadership in successfully delivering Software solutions (like EMS, ADMS, Market systems, GIS), on time, on budget and with customer satisfaction, communicating business goals, programs, and processes.
In this role he/she will utilize their experience or expertise to solve problems, develop and execute objectives for self and others, and can affect short-term and some long-term business goals.
Plan and implement software deployment projects at various customer work sites in the US and abroad, including the activities of staff and subcontractors
Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations
Primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate
Proactively provide customers with product and services information and project updates
Identify opportunities for customers to get the best value out of GE software
Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
Manage a network of resources (including contractors) in support of project execution.
Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements. Negotiate change orders with the customers
Take part in the writing of reports that describe the results of a project
Participate in the development of proposals for projects
Ensure that delivered products and services achieve highest quality and performance levels
Professionally represent GE during all customer communications
Bachelor’s Degree with 8+ years of experience OR High School Diploma with 12+ years of experience
At least 5 years of experience in an engineering or project management position with responsibility for large scale IT projects
Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.
Must be willing to travel <25%.
Previous experience in the software industry, preferably software services
Understanding of GE software products such as e-terra, Power-On, Smallworld or equivalent is a plus
Good technical background, with proven understanding of Windows and/or Unix based systems and complex software development for real-time environments.
Strong PC skills required, including use of standard MS Office applications. Experience using PM and project planning software tools; (P6 Project preferred.)
Knowledge of contract structure and familiarity with contractual terms required (T&Cs).
Strong understanding of accounting/financial principles with the ability to create and analyze financial and project reports.
Ability to delegate tasks and responsibilities appropriately and effectively manage project resources. Ability to effectively coordinate with other managers and senior level staff including sales, marketing, project delivery, and product leads.
Excellent verbal, written, and interpersonal communication skills. Ability to write professional and technical reports and procedures. Ability to make formal and informal presentations to technical and non-technical staff and customers.
Proven sound negotiation and conflict management skills.
Communicates the importance of understanding customer's business strategies to become an advocate for profitability on behalf of the customer - actively reviews accounts, meets with customers, observes sales force, etc. Coaches/mentors peers and others on the relationship between GE solutions and value to the customer.
Uncovers and articulates critical success factors necessary for the customer to acquire,
implement, and utilize a solution; assists customer in identifying shortcomings even when they may delay a commercial decision; utilizes GE experts to propose creative ways for the customer to master the critical success factors; articulates a roadmap that provides a high likelihood of the customer realizing expected business benefits and other key stakeholders achieving desired personal success; is accountable for overall customer success.
Proactively identifies and removes project obstacles or barriers on behalf of the team. Navigates accountability in a matrixed organization. Communicates and demonstrates a shared sense of purpose. Learns from failure.
Establishes & communicates team members' roles in relation to their function and data. Shares knowledge, power and credit, establishing trust, credibility, and goodwill. Coordinates role responsibilities with that of others to achieve mutual goals. Encourages groups to work together to efficiently resolve problems. Proactively coaches and/or mentor’s others to improve their contribution to the team. Fosters relationship building between team members and those outside the team. Works with others to achieve goals without regard to band/title. Identifies gaps in roles on teams and is recognized for growing and distributing talent pools across the organization.
Demonstrates a passion for work and for continual learning. Persistently seeks to accomplish challenges and approaches difficult situations with optimism. Encourages their team's commitment to GE's corporate goals and beliefs. Identifies new opportunities by creating bonds of trust with customers. Creates a team environment where people are motivated, share more, are highly engaged, and ultimately perform better. Evangelizes the value of a human-focused perspective in product management.
Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal in the face of unfavorable odds and setbacks.
Flexible work location, remote within USA.
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No