General Electric Service Engineering Leader (m/f/d) in Berlin, Germany
Job Description Summary
The Service Engineering Leader (m/f/d) organizes the engineering support for the service organization. He/she takes requests from the field, the fleet managers or the parts organization, converts them into work packages and assigns them to his employees who are assigned to him on a disciplinary or technical basis. At the same time, the Service Engineering Leader (m/f/d) forms a link to the core engineering and the global engineering community and coordinates assignments and the allocation of work packages with the departments. In doing so, he/ she ensures that deadlines and budget requirements are met and that high quality standards are maintained in line with GE requirements. He/she leads his employees according to the GE Leadership Behaviours and thus ensures a good working atmosphere.
Reporting Line : Service Director
Technical and disciplinary leadership of the Service Engineering Team
Technical guidance of interdisciplinary working teams
Receiving and organizing engineering support requests from Fleet Management
Planning, execution and supervision of complex/difficult development and/or project engineering tasks
Taking over of technical project responsibility
Enforcing the engineering processes currently in place at GE Power Conversion
Support of the sales department in the preparation of quotations
Implementation and conduction of the currently valid change process
Time planning and distribution of tasks to the service engineering team
Team workload planning using the IT tools
Selection of project engineers according to the required qualification and skills.
Supervision/coordination of external services (such as suppliers, laboratories, externally contracted investigations).
Tracking and enforcing completion of tasks according to schedule and quality requirements.
Preparation and participation in technical reviews
Provision of work deliverables according to applicable workflows.
Ensuring compliance with budget requirements
Assigning and coordinating work packages beyond the German engineering team, e.g. to engineering teams at other GE sites
Coordination and tracking of engineering core packages with core engineering.
Additional responsibilities (possible in the future)
L2 Tech Support
Degree in electrical engineering with a concentration in power electronics, electrical drive engineering, or electrical power engineering.
Experience in leading and managing complex engineering tasks
Many years of experience in the professional and disciplinary management of (international) expert teams
Commercial and technical expertise and special knowledge in various tasks
Written and spoken German and English
Engineering tools (PLM, SAP, etc.)
Relocation Assistance Provided: Yes