General Electric Technical Writer in Bengaluru, India
Job Description Summary
Responsible for working in a team setting on small components of larger technical writing projects. You will work under the supervision of others and receive action plans from them regularly.
Roles and Responsibilities
In this role, you will:
Participate in partnering with stakeholders and team members to produce high quality technical documentation
Create various types of user documentation including manuals, guides, presentations and more
Analyze complex technical systems and software and fill any gaps in existing documentation
Obtain appropriate information from subject matter experts and establish reproducible method for generating clear and concise documentation in accordance with professional standards
Establish and evaluate effective document presentation methods
Actively participate in daily Scrum stand-up meetings, weekly planning and review meetings
Coordinate all translations and vendor relationships as required
For roles outside USA:
Bachelor's Degree in with basic experience.
For roles in USA:Bachelor's Degree in with minimum years of experience2years
Proficiency in editing (QA for documentation) – ability to recognize errors and opportunities for developmental improvement in a variety of information deliverables
Skilled at researching and leveraging information architecture principles to create a content structure that supports a wide variety of information types and deliverables
Basic understanding of Lean/Agile/XP software development processes, their application to projects, and how to drive information development in these processes
Basic understanding of the major aspects of software design, development, and QA and ability to leverage this understanding to inform planning and execution for information development projects
Basic knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
Ability to define and research user profiles and to create content targeted appropriately to meet user goals
Basic domain and product knowledge, including appropriate terminology, with a clear understanding of product line(s) and offerings, competitive landscapes and associated industries
Basic skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
Basic project management skills/ ability to lead a writing project: ability to coordinate work of other writers, accurately estimate scope and time, create and work to deadlines, take multiple variables (including other functional areas) into account when setting a schedule
Ability to collaborate with subject matter experts
Influences through othersExecutes on new methods when appropriate
Constantly thinking critically about the task at hand and maintaining an understanding of the problem in the bigger picture
Effectively manages risk and weighs the pros and cons of important decisions that affect multiple team members
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.
Relocation Assistance Provided: Yes