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General Electric Staff Enterprise Application Engineer in Bengaluru, India

Job Description Summary

GE is building operations teams focused on performance and availability of Compute and Network infrastructure consumed by all business segments. These teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.

Job Description

Roles and Responsibilities

In this role, you will be:

  • Responsible to own SAP operations for Materials stream, supporting SAP ERP MM & WM applications and related data processing between the partner systems

  • Drive and Manager Operations KPI e.g. SLA, MTTR, User Satisfaction

  • Provide functional & technical expertise & interacting directly with other cross-functional support teams for timely resolution of production issues

  • Investigate root cause, identify patterns and corrective actions and implement the same

  • Leads a team of consultants in resolution of incidents, service requests & problem tickets

  • Proactively identifies and removes obstacles or barriers on behalf of the team

  • Build strong team relationships with multiple stakeholders (business, vendors, and end users) to prioritize and improve TAT

  • Ensure compliance with all policies including HPA, security and code & functional reviews

Education Qualification

For roles outside USA:

Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum 12 years of experience.

Technical Expertise:

  • Experience with the SAP MM, WM and interfacing modules

  • Understand concepts of setting and driving functional & technical direction

  • Understands ITIL framework and have leveraged the same in atleast 1 prior project

Personal Attributes:

  • Strong analytical and problem solving skills; and effectively evaluates information to make decisions

  • High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment

  • Have worked on a cross-functional team; is aware of business priorities and organizational dynamics

  • Ability to work with global teams, act independently and also as part of a team

  • Open-mindedly to new perspectives or ideas or unusual solutions when appropriate

  • Communicates in a clear and succinct manner

Business Acumen (Preferable):

  • Understanding MRO business process

A bout Us

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Disclosure of your Gender or Sexual orientation is completely Voluntary and not mandatory.

Additional Information

Relocation Assistance Provided: No