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General Electric Sr Technical Writer in Bengaluru, India

Job Description Summary

As a Senior Technical Writer, you will be responsible for working independently to develop, plan and write product documentation. You will contribute to the team on a variety of projects and provide guidance to other team members as needed. You will use appropriate company-defined standards and guidelines to develop the end-user content in easy-to-understand language.

Job Description

Senior Technical Writer

Role Summary

As a Senior Technical Writer, you will be responsible for working independently to develop, plan and write product documentation. You will contribute to the team on a variety of projects and provide guidance to other team members as needed. You will use appropriate company-defined standards and guidelines to develop the end-user content in easy-to-understand language.

Responsibilities

  • Outstanding writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents

  • Strong collaboration skills: ability to work with a variety of other writers and cross-functional peers easily

  • Strong knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing

  • Understanding of core information development processes: content planning, content creation, content review

  • Strong skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user

  • Strong ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user

  • Ability to understand user profiles and to create content targeted appropriately to meet user goals

Qualifications

  • A degree in English, Mass Communication, Journalism, BE, or any other related field.

  • A minimum of 6 years of experience in Technical Writing for an enterprise product.

Desired Characteristics

  • Strong skills with the authoring tools, such as oXygen Author (DITA methodology).

  • Experience with content management systems, such as Astoria and Visual Studio.

  • Fundamental project management skills: ability to broadly estimate scope, ability to work to deadlines

  • Excellent skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables.

  • Working knowledge of Lean/Agile/XP software development processes and how to follow processes for information development.

  • Working knowledge of major aspects of software design, development, and QA and how they affect the information development process

Leadership Skills

  • Ability to take ownership of small and medium-sized tasks and deliver while assisting team members

  • Ability to voice opinions and present clear rationale. Effective use of data or factual evidence to influence.

  • Recognition of collaborative behavior and participation in collaborative activities.

  • Willingness and ability to learn organization vision statement and decision-making framework. Ability to understand how team and personal goals/objectives contribute to the organization vision

Additional Information

Relocation Assistance Provided: Yes

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