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General Electric Senior UX Designer in Bengaluru, India

Job Description Summary

As a Senior UX Designer focused on platform UX for GE Healthcare’s enterprise applications and clinical software, you will apply your knowledge of leading and defining UX projects and proven industry UX best practices to help research, define, sequence, prototype, design, test and deliver next-generation, intuitive diagnostic imaging, critical care and enterprise applications including 2D/3D visualisation, VR/AR based solutions. You will help set a compelling, coherent UX direction that help improve user productivity and satisfaction, clinical and operational outcomes for customers, and drive business growth for the company.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Job Description

Role and Responsibilities :

As a Staff UX Interaction Designer You will :

  • Lead, and perform user research, UX/UI design, visual design, and UX audit across the range of products by following a structured UX design process.

  • Lead, and perform creation of design deliverables including user persona, scenarios, journey maps/workflows, UX requirements, information architecture, concept sketches, wireframes, visual designs, mockups & prototypes, and support design transfer activities in sync with release plans.

  • Demonstrate a strong understanding of Agile software development as well as Lean UX methodologies and troubleshoot the challenges of integrating UX into an Agile model.

  • Develop understanding & expertise on GEHC’s enterprise design system (EDS) well as the universal design principles and apply them consistently across the products, form factors, and static/dynamic/responsive designs criteria.

  • Work directly with executives, senior product owners and architects globally to develop realistic product plans and releases that properly prioritize, scope and plan for UX research, design and testing. Work with product owners to understand market needs & vision; work with teams to quickly translate that vision into workflows, interactions and design concepts.

  • Lead, coordinate and manage team discussions relative to UX. Independently lead design sprints, UX requirements definition sessions and design thinking workshops, and accurate scoping of the UX research and design work you will lead and perform

  • Work directly with clinical customers and users when possible, locally and around the world, to understand and validate clinical and operational needs, departmental workflows

  • Combine demonstrated creativity and refined knowledge of visual design and visual communications with very strong analytical reasoning and problem-solving approaches that align all product and design problems back the user’s goals and needs

  • Guide and help deliver effective documentation and communication of design - via personas, wireframes, mockups, workflows, interactive prototypes at low and high fidelity, user stories, data visualizations, written requirements, usability documentation and coded UI components

  • Work collaboratively with regional and global team of designers to fulfill the shared goals and aspirations of the digital UX “community of practice” and elevate design within the company.

  • Work collaboratively with engineering & development teams for translating the design concepts into successful implementation and judiciously negotiate any tradeoffs involved.

  • Communicate and coordinate effectively both with the immediate team, remote teams and GE leadership

Qualifications/Requirements :

  • Master’s Degree in Interaction, Graphic, or Industrial Design.

  • A minimum of 8+ years of professional experience in product design.

  • Fluent in English (written and oral)

Eligibility Requirements: (Country Specific)

  • Must be willing to travel (10% or less)

  • Must be willing to work out of an office located in Bangalore, India

Desired Characteristics :

Technical Expertise:

  • Uses participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviours.

  • Conducts user research to understand user needs, mental models and working contexts

  • Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.

  • Creates annotated prototypes or wireframes of user interface designs that visually and textually communicate the behaviour of a software application.

  • Skilled in standard design & wireframing tools (Adobe XD, OmniGraffle, Sketch), hand drawing and visual communication, time-based and interactive prototyping tools (InVision, Hype, Adobe Edge, Keynote).

Business Acumen:

  • Demonstrates knowledge of business products, key processes, suppliers, customers and market/competitors.

  • Understands and stays up to date on the industry’s technology landscape; brings new ideas to the team. Maps industry technology trends to internal vision.

  • Understands key principles of design thinking, what it is and why it is important. Explores all ideas, regardless of their source.

  • Works to create an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.

Leadership:

  • Understands the value of a rigorous, collaborative and transparent decision-making process.

  • Uses generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios.

  • Expresses UX and design concepts to collaborators on cross functional teams. Goes beyond merely presenting designs, explains the story of the rationale and benefit of design ideas.

  • Demonstrates sensitivity to key cultural issues.

Personal Attributes:

  • Acts and decides appropriately when all available information may not be possible to obtain.

  • Demonstrates the ability to extract and communicate how customer groups are thinking and feeling.

  • Asks questions appropriate to translating an abstract problem into a roadmap for identifying solutions.

  • Captures specific information from the audience and validates it back to them for acceptance.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

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Additional Information

Relocation Assistance Provided: Yes

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