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General Electric PSE ASIA Pole Gas Turbine Compressor Lead Engineer in Bengaluru, India

Job Description Summary

The Lead Engineer, Gas Turbine Product Service Engineering is responsible for providing resolutions to customer issues and engineering requests. This lead engineer will serve as a recognized expert dedicated to Compressor area, both internally and externally, partnering with customers and respective engineering interface teams. This role will provide opportunity to collaborate with interface teams to identify root cause and resolutions, practice decisions making with limited data, leverage engineering judgement and interact with customers.

Job Description

Essential Functions:

  • Lead and resolve in-depth customers technical issues in compressor technology timely and efficiently by coordinating across other interfacing organizations such as manufacturing, sourcing, services operations, quality, and design engineering etc.

  • Communicate progress of customer issues across all levels of the organization GE internal as well as customer leadership including plant operators and executive leaders.

  • Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications

  • Organize and drive customer technical review meetings and present recommendations to champion GE's commitment to technical solutions

  • Support unplanned/forced outages by working with Installation team to meet availability goals.

  • Support Red Flag Reviews (RFR) by providing an engineering audit on the status of key installation and commissioning activities before First Fire.

  • Provide commercial teams with technical support for sales and services proposal activities.

Basic Qualifications:

  • Bachelor's Degree in engineering from an accredited university or college

  • Experience in gas turbine compressor engineering experience or related technology

Desired Characteristics:

  • Demonstrated capability of working in a matrixed global organization

  • Experience in interfacing with customers

  • Customer-focused with clear, concise written and oral communications to the appropriate level

  • Humble, open, collaborative, and continuously learning

  • One Team mentality, working horizontally to support our customers despite internal hurdles

  • Six Sigma DMAIC, TOPS 8D, or other Root Cause analysis techniques

  • Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities

  • Ability and willingness to confront the status quo, without allegiance to past or current practices and technology, to drive to the best GE products.

  • Prior experience in a customer support/facing role; strong commercial mindset.

About us:

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

*Disclosure of your Gender or Sexual orientation is completely Voluntary and not mandatory. ‚Äč

Additional Information

Relocation Assistance Provided: No