General Electric Engineer 2 - Technical Writing in Bengaluru, India

Role Summary:

As a member of a dedicated documentation team, you will create technical service and operator manuals. This role will compose text, organize, coordinate, and manage assigned technical writing projects. Assignments will focus on preparation of technical literature that assists end users safely and effectively toward operation of a service or a particular product.

Essential Responsibilities:

• Research, collect source data, and interview appropriate personnel to compose text for technical literature, which meets GEHC standards and procedures.

• Create, edit, and maintain technical user and service publications that accurately and effectively support the product release requirements in various output formats (pdf, online help, cd, etc.)

• Develop content using a content managements system and xml authoring tool

• Track and fix content defects

• Create documentation methodologies, frameworks, and workflow diagrams

• Coordinate review of all assigned writing projects to ensure thorough documentation

• Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others

• Complete writing assignments on-time and within budget according to departmental and industry standards

• Assist and/or analyze project requirements to determine types or publications needed and develop project plans and timelines

• Contribute to the development and expansion of the department and it’s offerings

• Successfully work with and communicate with global teams

• Assists and develops graphic and illustrations used in user and service documentation

Quality Specific Goals:

  1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

  2. Complete all planned Quality & Compliance training within the defined deadlines

  3. Identify and report any quality or compliance concerns and take immediate corrective action as required

Qualifications/Requirements:

  1. Bachelors degree in journalism, technical communication, English, bio-medical engineering, science writing, or other related discipline

  2. Minimum of 5 year of technical writing experience

  3. Familiarity with conventions in form, structure, and notation of technical writing

  4. Exceptional written, organizational, inter-personal, project management, and communication skills

  5. Proficiency in Framemaker, XML authoring tools / oXygen, content management systems / SDL Knowledge Center, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint

  6. Wide degree of creativity

  7. Highly motivated with the ability to work well both independently and in a team environment

  8. Ability to communicate using English (or local language)

Desired Characteristics:

  1. Writing experience in the medical device industry

  2. Experience writing user and service documents, and using content management systems and xml authoring tools

  3. Understanding of the software development cycle

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Locations: India; Bengaluru