General Electric Install Base Engineer in Beijing, China
Job Description Summary
Drives initiatives to improve the effectiveness of the Engineering function and interfaces with other functions to provide effective coordination of metrics, dashboards, functional processes, and cross-functional initiative coordination. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities
Drive customer complaints handling. Track and solve design quality issues timely,
Provide top level service support to global OLC (On-Line-Center) engineers and Service Engineers
Identify opportunities to improve design quality in new design based on IB quality feedback and user needs collection.
Handle root cause of field problem investigation and drive corrective and preventive action.
Review and execute verification/Validation work for newly designed products.
Train Field Service Engineers
Lead field recall program (Field Modification Instruction) and track the 100% execution.
Support NPI program for verification and installation
Release field service note
Support manufacture for key issue.
On-site hospital support for serious field complaint
Bachelor or Master of Engineering in Electronics, Electromechanical Engineering/Computer Science, or Bio-medical Engineering.
Have comprehensive background of Engineering.
One or more of following experiences are desired.
3 + years product development experience, preferably for large and complex devices
or rich service experience on large equipment or complex medical equipments
or 2 years+ working experience in global companies.
Knowledge of quality control and statistics.
Strong customer sense, style of quick driving tasks.
Strong technology and process background in global companies.
Strong capability to face challenge and solve complicated problem.
Good Communications and proficient written and Spoken English.
Team player with boundless spirit.
Readiness on travel.
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Relocation Assistance Provided: No