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General Electric Field Engineer - Mission Based Team Installer in Barrington, Illinois

Job Description Summary

Job Description Summary

The Field Service Engineer 3 Installer you will be part of a team that is responsible for Life Care Solutions installation of GE products and infrastructure. Acts as the primary GEHC Services face to the customer. Responsible for driving customer satisfaction through Service Excellence.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities:

  • Primary Installation Role responsibility where location of work may vary across the United States.

  • Perform advanced troubleshooting and repair on assigned equipment.

  • May also perform installation, validation, and maintenance on assigned equipment.

  • Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.

  • Prioritize service, assign personnel, distribution of work, and resource allocation.

  • Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.

  • Maintain parts inventory and manage vendor service as needed.

  • Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.

Qualifications:

  • Associate degree or equivalent experience.

  • 4+ years of experience servicing electrical equipment

  • 1+ year of demonstrated team lead experience

  • Demonstrated experience with P&L along with completion of administrative tasks.

  • Demonstrated experience with Web applications as well as Microsoft suite of products.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.

Relocation Assistance Provided: Yes

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