General Electric RCA Project Manager ECO / UFS fleet in Barcelona, Spain
Job Description Summary
The RCA team lead will facilitate root cause identification, corrective action development and coordinate the implementation of systematic improvements for the most prevalent issues across the Wind Fleet. The RCA team lead will achieve this by coordinating with different functions such as Engineering, Sourcing, Parts, Services, Warranty and Quality, and by using key root cause principles and disciplines such as Lean, 8D, Shainin and Six Sigma. The RCA team lead will maintain clear & consistent communications for ongoing issues, RCA metrics, QMS compliance and contributing to cost avoidance and cost of quality reduction.
Additionally, the RCA team lead will partner with emerging issues teams to facilitate faster issue resolution and ensuring that, once immediate actions are taken, and corrective actions developed, capture, prevent recurrence, and continuously learn, from our quality issues; this will be inclusive of partnering with all upstream organizations to prevent recurrence of customer issues.
Roles and Responsibilities
Lead and coordinate cross-functional teams to drive root cause analysis to achieve timely and robust issue resolution
Develop effective relationships with the Engineering, Services, Sourcing, Parts and Quality teams along with other resources in Customer Solutions to foster the best solutions to our fleet problems.
Identify when corrective actions can drive opportunities for incremental orders for our business
Assist in driving cross-team initiatives and mentoring of junior FRO team members
Manage the cost of quality for our business as it relates to implementing solutions for field quality issues
Support commercial and technical discussions with our suppliers to achieve field quality issue resolution
Manage clear and consistent communications for internal and external Customers
Perform other duties as required / requested by the manager
- This role requires advanced experience in the Engineering/Technology & Systems Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
Proven RCA discipline experience and project closure
Ability and willingness to travel 10% of the time
Root Cause Analysis Training or Certification (8-D, Apollo, Shainin or similar)
Statistically literate and familiar with quality concepts and tools (Six-sigma BB, Lean, etc.)
Demonstrated ability to meet objectives by influencing and engaging others globally
Strong problem solving and project management skills
Product reliability mindset
Ability to multitask, prioritize and lead virtual, global, remote teams
Strong field and customer mind-set
Self-starter, with personal ownership
Positive, resourceful, clear thinking problem solver
Ability to understand business processes, issues, and concerns and translate into solutions
Minimum of 5 years of Wind experience
Master’s Degree in Engineering or Business Administration from an accredited college or university
Relocation Assistance Provided: Yes