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General Electric Lead Problem Solver - OFW in Barcelona, Spain

Job Description Summary

The Services Specialist (Problem Solver) will leverage, their background and experience with Offshore Wind, and work with Site Teams, Fleet Engineering, Design Engineering, Controls Engineering, and Continuous Improvement Organizations to identify opportunities for new analytics. They will then work with the analytic development team to transform theory and Ideas to reality. Once analytics are released, they will work with our offshore operations team to identify and communicate confirmed findings to the field, and identify opportunities for improvements. This is a dynamic roll, that requires humility, focus, and a drive to solve challenging problems that make a real difference, to both technicians in the field and the end customer.

Job Description

Roles and Responsibilities:

As a Services Specialist - Technical Support, you will:

  • Help solve deep technical problems remote of the turbine asset

  • Dig deeply into the drivers for certain faults and assign a root cause traceable to the correct turbine component

  • Identify correlations between component failure modes and associated data signatures

  • Communicate failure mode signatures to analytic development team members for programing

  • Work with site teams and operations and analytic team members to validate and continuously enhance analytics

  • Partner withOFWFROorganization tounderstand ongoing issues, leading to identifying and quickly developing global analytics.

  • influence multiple global service teams to execute turbine repairsdue to Analytic Advisementas a result of Root Cause Analyses

  • Track business metrics associated with the deployed analytics and identify where we have savings and shortfalls due to site actions

  • Lead technical support for issue resolution on monitored turbines, including root causes for AEP shortfalls, availability issues, or parameter changes

  • Support technical and operational customer meetings and data requests

  • Workaspartofglobalproductivityteamtounderstand keycost drivers and identify opportunities to improve or eliminate.

  • Drive continuous improvement of the analytic tools necessary to maintain the FSA / OSA fleet at maximum performance

  • Maximize Business Opportunity for all identified operational changes and track benefit over a longer time frame

  • Manage time standards and execution metrics and identify benefits and shortfalls

Required Qualifications:

  • Extensive experience troubleshooting GE Offshore wind turbines in maintenance, troubleshooting, troubleshooting instruction or related roles.

  • Proficient with Toolbox ST, Excel, and other MS Office applications

  • Ability to read and understand electrical schematics.

Desired Characteristics:

  • Strong oral and written communication skills.

  • Self driven, capable of day to day prioritization and multi tasking

  • Continuous Improvement Experience in Six Sigma, Lean, APQP

  • Working knowledge of Lean

  • To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

  • As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19, unless an employee is in a state where this requirement is temporarily paused for federal contractors. Proof of vaccination will be required.

Additional Information:

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunities Employer. (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

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