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General Electric M&D Lead Engineer - Legacy Alstom Technologies (m/f) in Baden, Switzerland

Job Description Summary

The Monitoring and Diagnostics (M&D) Center in Gas Power is the largest power generation monitoring facility in the world, monitoring over 900 power plants and over 3000 turbines. The core of the service is to make recommendations to customers that directly impact their availability, reliability, or thermal efficiency. The organization is split into mini technical teams aligned by technology; combustion, rotor dynamics, valves and accessories, thermal performance, etc.

The M&D Lead engineer for this role will work primarily with legacy Alstom gas turbines in instrumentation, rotor dynamics, secondary airflow and combustion. This role has two main responsibilities, making technical recommendations to customers and helping solve technical fleet problems though the design of new analytics. They will interact with front line M&D Engineers in Atlanta, Product Service and other lead M&D engineers, CPM/CSL’s, and customer site personnel on regular basis.

Job Description

Essential Responsibilities:

  • Ensure case resolutions are accurate, of high quality, and completed in a timely fashion in order to meet customer needs and business goals

  • Own the engineering design of thermal performance analytics, which will include developing and modifying existing analytics to meet customer needs

  • Manage the technical depth assessment in thermal performance, include resource planning and training

  • Review escalated issues and provide technical recommendations to CPM's and external customers through ServiceNow case resolution

  • Interface with Product Service, M&D Technical Leads and Principle Engineers for operational issues requiring further technical review

  • Interact with other groups within the Monitoring and Diagnostic team to help deliver improved Algorithms, M&D analysis, troubleshooting tools, and monitoring infrastructure changes

  • Drive knowledge transfer to / from the M&D Lead Engineer group to the M&D front-line team, Product Service, and Design Engineering

  • Willingness to work brief night / weekend periods of time to support 24/7 operations for emergency site issues


  • Bachelor's Degree in Engineering, Physics, Computer Science, or related field of study or equivalent experience

  • Significant experience with gas or steam turbines interacting with customers

Desired Characteristics:

  • Mechanical or Electrical Engineering Degree

  • Field or services experience in gas/steam turbines

  • Experience with legacy Alstom Gas Turbines

  • Has a track record of delivering results and leading teams/projects in a dynamic business environment

  • Strong communication skills both writing and verbal. Comfortable communicating regularly with our global teams and customer base. Communicates clearly and concisely.

  • Has a system engineering view of GE/Alstom GT/ST with strong analytical and troubleshooting skills

  • Self-starter with multi-tasking abilities

  • Customer focused

  • Understands business objectives and drives specific tasks required to meet the objectives

  • Understands GE's products, capabilities and limitations in sufficient detail to be able to develop offerings that meet customer needs

  • Encourages input from all members of their team

  • Strong sense of continuous improvement, ability to objectively look for ways to eliminate waste

Additional Information

Relocation Assistance Provided: No