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General Electric Steam Power Field Resource System Manager (m/f) in Atlanta, Georgia

Job Description Summary

Field Resource System Manager will be responsible for defining business requirements for the resource management and competency management system in the global Steam Power Field Service organization. This role will participate in business process due diligence and analyses Steam Power Region Field service requirements for new and/or existing Resource Management application implementation projects. In addition, this position owns globally from a business view the steam power resource management and competency management systems.

Job Description

Essential Responsibilities

  • Drive the global Resource Management process standardization and process governance across the SP Regions around allocation and prioritization of both TFA, Craft and third-party resources

  • Develop documentation (Business Requirements & Solution Design Documentation) and obtaining Region Field Service signatures, as appropriate

  • Drive consistent global tool adoption for the core Resource Management operating systems providing framework for optimized resource allocation

  • Partner with Steam Power Region Field Service Teams and agree on standard key metrics like competency and skill matrix and Field Service Training metrics

  • Deliver full lifecycle Resource Managements System implementations from inception to roll-out with the ability to lead and cooperate with the IT Functional owner

  • Develop and specify Resource Management system enhancements and long-term digital transformation improvements.

  • Work with Field Service Resource managers users and IT application owner together to identify and define the business & technical solution architectures to fulfill the Region Field Service business needs

  • Use LEAN methodologies, manage project risks, and lead training activities.

  • Assist with projects that include strategy development, requirements definition, business process improvement, stakeholder involvement, change management, quality assurance, risk management, user training, application configuration, system installation, and testing.

  • Implement Daily management strategies to support essential responsibilities.

  • Run “what if” scenarios for emergent and changing needs

  • Other duties as required

  • Ability and willingness to work holidays, weekends and overtime as required by field assignments

  • English proficiency required


  • Bachelor’s degree from an accredited university or college in Operations, Engineering, Management or related field (Or a High School Diploma / GED with considerable years of Field / Operations experience, in Power Generation installation or maintenance)

  • Considerable number of years of combined experience in project management, operations, field services, engineering, or other related fields

  • Considerable number of years of experience in Energy Services industry

Desired Characteristics

  • GE operational experience

  • Excellent management, presentation, customer service, and communication skills

  • Demonstrated analytical and quantitative skills, statistically literate and familiar with LEAN concepts and tools

  • Knowledge of power generation products, maintenance, services, and installations

  • Prior experience in resource operations

  • Technical experience with Resource Management systems like ServiceMax, SAP FSM, SFDC, etc

  • Project management skills

  • Ability to drive and manage change in a dynamic environment

  • Deep process knowledge of product lines and associated systems

Please Note: If being hired to United States location- GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

The salary range for this position is $94,000.00 to $156,000.00 USD Annual . The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a variable incentive compensation.

Available health and welfare benefits include healthcare, prescription drug, dental, and vision coverage; savings account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program. Additional benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, salary continuance program benefits for disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition reimbursement program, use of Cariloop , adoption assistance, optional identity theft prevention insurance, optional personal legal assistance, and optional personal excess liability insurance.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No