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General Electric Site Reliability Engineer - Software Engineer | Remote to Start! in Atlanta, Georgia

Job Description Summary

The Monitoring DevOps team is responsible for software design, development and operational reliability of the GE Monitoring platform. The role is a software engineering role within a wider monitoring organization, developing new monitoring and analytics capabilities, integrate with multiple in-house, open-source and proprietary tools, enhance visibility into full-stack monitoring of a large Enterprise.

Job Description

Roles and Responsibilities

  • Design and develop software for a large in-house Event Management and analytics platform within Monitoring intelligence space.

  • The work assumes application development of 80% of time using Golang, Java, Python, and many more languages and technologies.

  • Develop integrations with multiple monitoring solutions allowing correlation of monitoring events across full-stack infrastructure and application topology

  • Develop automated solutions to predict and address potential problems before they result in a service interruption

  • Design and implement software solutions in various Infrastructure and application layers

  • Collaborate with all GE business units worldwide, providing a bastion technical expertise

  • Identify potential process improvements across the entire monitoring organization

  • Define and drive architectural enhancements into system to mitigate potential failure points

  • Provide impact assessment and mitigation plan for changes going into the production environment

  • Investigate root cause of severe and systemic outages, identify corrective actions

  • Establish performance baseline, capacity thresholds, correlate events, and define

  • monitoring/alerting criteria

  • Provide technical coaching and direction to more junior teammates

Basic Qualifications

  • Bachelor's Degree in Computer Science, Information Management or in “STEM” Majors (Science, Technology, Engineering and Math) and minimum 2 years of professional experience OR in lieu of a Bachelors degree, a High School diploma and 6 years of professional experience.

  • Legal authorization to work in USA is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics

Technical Expertise:

  • Excellent knowledge of software engineering principles

  • Strong analytical and problem solving skills

  • Experience with all stages of an agile software development lifecycle (CI/CD)

  • Familiar with large scale cluster management systems (Mesos, Kubernetes)

  • Proven ability to develop business applications using commonly popular languages - Java/Python/Go/similar

  • Ability to script around repeatable tasks (Go, Ruby, Python, Bash)

  • Experienced with at least one cloud platform (AWS/Azure/others)

  • Experience with developing cloud-native applications (High Availability)

  • Knowledge of UNIX system is required

  • Familiar with Database concepts - RDBMS, NoSQL, DocumentDB, TimeSeries, GraphDB, CacheDB

  • Comfortable with network troubleshooting (tcpdump, routing, proxies, firewalls, load balancers, etc.)

  • Able to troubleshoot and debug applications (C, Java, Go)

  • Familiar with configuration management systems (Chef, Terraform, Ansible, Puppet, Salt)

  • Familiar with configuring, customizing, and extending monitoring tools (Sensu, Grafana, Prometheus, Graphite, Splunk, New Relic, AppDynamics, etc.)

  • Experience deploying and managing infrastructure on public clouds (AWS, GCP, or Azure)

  • Comfortable using Git on the command line

Leadership:

  • Influences through others; builds direct and "behind the scenes" support for ideas.

  • Preemptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.

  • Able to verbalize what is behind decisions and downstream implications.

  • Continuously reflecting on success and failures to improve performance and decision-making.

  • Understands and encourages change when needed.

  • Proactively identifies and removes project obstacles or barriers on behalf of the team.

  • Able to navigate accountability in a matrixed organization.

  • Self-starter; communicates and demonstrates a shared sense of purpose. Learns from failure

Personal Attributes:

  • Critical thinker; able to quickly adapt to changing environments

  • A hacker or tinkerer at heart

  • Risk taker, not afraid to think outside the box or challenge the status quo

  • Emotional Intelligence, ability to influence up and out and the ability to work independently

  • Must be a team player with a strong desire to win

  • Passionate about continuously learning

  • Highly organized and efficient; able to balance competing priorities and execute accordingly

  • Strong oral and written communication skills

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

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