General Electric Biomedical Technician I in Atlanta, Georgia
Job Description Summary
In this role, the Biomedical Technician I will properly evaluate, diagnose, perform repair and planned maintenance (PM) on customer’s basic biomedical equipment and drive customer satisfaction through Service Excellence.
Location: Atlanta, GA
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, and environmental inspections and maintain effective customer relations.
Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GE / customer facility contract, supporting business goals and objectives.
May assist more and less experienced technicians on basic and more complex repairs /resolution respectively. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. When trained, share on-call / pager responsibility.
Document all repair actions and submit reports/summaries according to schedule.
Perform other related duties as assigned.
Minimum High School Diploma/GED required AND one of the following:
1) Minimum of one-year military experience or other equivalent formal training in maintaining electronics, electromechanical or medical equipment.
2) Minimum of an Associates degree in Electronics or Mechanical Principles.
3) Qualified and participated in the formal GEHC Clinical Services Internship program as a GE employee.
Must be willing to occasionally travel outside of assigned region.
One year of experience performing troubleshooting and planned maintenance on basic electronic, electromechanical or medical equipment. Desired experience is a strong knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
Previous experience interpreting schematic diagrams to perform effective repair and planned maintenance on basic biomedical or electronic equipment.
Proficiency in completing electronic documentation using PDA and computer skills.
Previous experience developing and maintaining good customer relations.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
Experience interfacing with both internal team members and external customers as part of a solution based service process.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/englobal/desktop/assets/images/posterscreenreaderoptimizedwsupplement.pdf) . (http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf) Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes