General Electric Analytics UX and Communications Lead in Atlanta, Georgia
Job Description Summary
The UX and Communications Lead role is part of the Gas Power Data & Analytics organization. This role will drive three components enabling our users to achieve business outcomes. One, deliver high -quality, seamless user experiences for the analytics dashboards. Two, optimize the functional experience & create a polished and distinctive branded interface for the Power Data Portal (PDP). PDP is our Analytics Catalog - a one stop-shop for delivering data outcomes to our users. Three, define a consistent communication framework with the objective of increasing analytics adoption across our enterprise.
Roles and Responsibilities
Collaborate with business stakeholders to develop a shared understanding of business goals.
Design the UX vision and strategy for analytics products and PDP.
Develop a deep understanding of customer journeys, personas and segmentation.
Collect and analyze user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing.
Design solutions to address critical user pain points and opportunities to increase efficiency.
Apply user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback.
Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables.
Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences.
Translate user research insights into stories, and partner with development team members to prioritize and deliver them.
Use and coach others on UI/UX tools, techniques, and best practices.
Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on user, customer, and business outcomes.
Deliver high quality user experience for our Analytics dashboards including delivering analytics on the mobile platforms.
Define the communication strategy to increase analytics adoption.
Drive consistent branding across Analytics, PDP and our communication artifacts.
Support the D&A team by building high quality presentations and documentation.
Bachelor’s degree in Business, Product Design or a major design discipline (or equivalent training or years of experience).
3-5 years of experience as a UI/UX designer.
Background in IT preferred.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
As a federal government contractor, GE requires U.S. employees to be fully vaccinated against COVID-19 unless you receive an approved medical or religious accommodation. Proof of vaccination will be required.
Relocation Assistance Provided: No