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General Electric Lead Services Specialist 1 - Digital Project Management in Arlington Heights, Illinois

Job Description Summary

The Senior Project Manager is responsible for the management of multi-site and multi-product large projects or a program of several projects or workstreams for our large, strategic customers. Works across multiple functional areas to coordinate, collaborate and drive project planning,

implementation process and documentation, resource coordination, revenue and billing management and issues resolution of all projects or programs. Work results have a significant impact to the business.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our Digital organization is structured around three major areas: Products & Platform, Go to Market and Centers of Excellence.

Job Description

Roles and Responsibilities

  • Proficiently manage the complexities associated with large, enterprise-wide strategic initiatives, and communicate effectively with executive-level staff.

  • Serve as the “face” of assigned programs and projects, interacting with executive leadership to communicate results, status, risks/issues and mitigation strategies.

  • Concurrently manage multiple projects that are at various stages in the project life cycle.

  • Monitor progress of each assigned program/project against the overall plan and act with urgency to notify leadership of any issues that require resolution.

  • Drive to the root cause of lagging programs/projects and work with executive leadership to define appropriate mitigation strategies.

  • Understand the broader business environment, organizational strategy and factor this understanding into customer reviews and finalization of program/project findings and recommendations.

  • Ability to coordinate and challenge senior stakeholders on project and program critical success factors and key performance indicators

  • Coach team members to utilize change management and customer acceptance strategies as needed

  • Communicate strategic alignment and objectives of program/project to teams

  • May direct the work of other project managers as part of an overall program strategy.

  • Prepare and maintain master schedule for assigned programs.

  • Assess, recommend and promote approaches for applying project management methodologies and technologies to large scale programs/projects.

  • Serve as a champion of the PMO and project management best practices and standards across the HCIT.

  • Perform quality assurance (QA) reviews of all program/project deliverables and analyses.

  • Proactively seek to develop own skills and those of team members.

  • Coordinate cross-functional relationship-building and integration to support program/project success.

  • Makes continuous improvement a priority by leveraging experience in advanced project management principles.

  • Mentors project management resources and project team members to share knowledge and/or serve as an internal coach.

  • Drive implementation excellence, by conducting regular lessons learned feedback throughout the implementation and communicating to the SME.

  • Serve as an escalation point for the assigned project teams.

  • Work with sales to drive opportunities discovered throughout the engagement with assigned customers.

  • Provide and drive recommendations for process improvements opportunities.

  • Aware of scope throughout the implementation and documented escalation and outcome with leadership.

Required Qualifications

  • Bachelor’s Degree with at least 6 years’ experience in project management, or equivalent (defined as High School Diploma/GED and 10+ years progressive experience in project management).·PMP Certification·Previous Healthcare IT project management experience.·Excellent verbal, written, and communication skills with strong executive presence.·Strong presentation skills with the ability to transfer knowledge to others and communicate technology to senior management and customers in laymen's terms.·Superior negotiation, influencing and problem-solving skills and a high level of business acumen.·Strong empathy appropriate for partnering at all levels. ·Excellent relationship and leadership abilities.·Results driven.·Proficiency with Microsoft Excel, PowerPoint and Project required.

Desired Characteristics

  • Master’s Degree preferred.

  • Change management experience

  • Problem resolution and creativity in solution development

  • Vendor implementation experience

  • Experience managing revenue generating projects

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: No

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