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General Electric Customer Order Specialist in ABERDEEN, United Kingdom

Role Summary:

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

People are a key part of our success and how we do business; hence, we invest in our 64,000+ employees in over 120 countries. Fostering a diverse and inclusive workforce is not just the right thing to do, but critical to achieving a competitive advantage.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

Role Summary:

Responsible for the day to day order management within the Bridge of Don Manufacturing facility, acting as an interface between supply chain and regional representatives. Provide an efficient service in relation to ensuring customer orders are delivered as required.

Responsibilities & Skills:

  • Responsible for ensuring the regional order book is reviewed inrelation to equipment, date requirements and deadlines, ensuring it ismonitored continually, managed and maintained, working the exceptions toresolution in a pro-active manner.

  • Responsible for ensuring that customer quality requirements areidentified, communicated and executed.

  • Responsible for co-ordinating order schedules by liaising with theplanning and scheduling department.

  • Liaise with the Engineering Department when orders are received fornew products, or changes to existing products.

  • Liaise with Logistics Department once items are complete and readyfor shipment.

  • Responsible for ensuring worldwide inventory stocks are utilized inline with policy, to assist in meeting delivery deadlines.

  • Responsible for providing regular, concise and accurate orderupdates to regional personnel.

  • Communication, face to face, electronically, over the phone andwith internal and external parties.

  • Proficient in the use of order entry and computer systems andsoftware (preferably SAP).

  • Ability to work in a team environment and under own initiative.

  • Flexibility to job tasks.

  • Organizational skills.

  • Time management skills.

  • Problem solving skills.

  • Ability to work under pressure and to deadlines.

  • Skills in the use of Microsoft Office packages and e-mail systems.


  • HND Qualified or equivalent.

  • Experience of working in a customer services role within anoperations/oil related environment or equivalent.

  • Experience of adhering to HSE requirements in relation to internaland external processes and procedures.

  • Experience of working in an environment where compliance withregulatory requirements are essential.

  • Knowledge of product lines and functionality, along with a generalworking knowledge of manufacturing facilities would be an advantage.

  • Knowledge of SAP Functionality a distinct advantage.


Aberdeen, UK

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at

Locations: United Kingdom; Aberdeen City; ABERDEEN