GE Customer Support Intern in Veresegyhaz, Hungary

Job Number

2781027

Business

GE Power

Business Segment

Power Power Generation Services

About Us

In 2001 Power business established its new site in Veresegyház with 1500 employees, and we provide the following activities: assembly of industrial gas turbines and gas-powered containers, production and renovation of burnspace– and turbine stator components. Furthermore, we also are a global spare-parts distributor in nearly all countries. If you want to be a part of this business’s young and dynamic team, and you want to have international career, don’t hesitate to apply today!

Posted Position Title

Customer Support Intern

Career Level

Co-op/Intern

Function

Services

Function Segment

Administration and Support

Location(s) Where Opening Is Available Hungary

City

Veresegyhaz

Postal Code

2112

Relocation Assistance

No

Role Summary/Purpose

Responsible to support the Parts Global Customer Support COE teams with their daily entry- and reporting activities.

Essential Responsibilities

  • Screen, rename and prioritize incoming digital e-fax requests.

  • Screen and prioritize incoming email requests in the team’s shared mailbox(es).

  • Digitize long Quote and Order requests from different file formats using a text recognition software.

  • Enter simple Quotes into Oracle based Parts ERP System.

  • Mass-upload multiple lines to previously created Quote Headers.

  • Estimate transportation cost for Quotes using a Transportation Cost Calculator.

  • Enter simple Orders into Oracle based Parts ERP system.

  • Support global customer support team overall entry activities.

  • Audit quotes and orders that were entered on the previous business day.

  • Drive customer support related daily, weekly and monthly metrics.

  • Prepare analysis, presentations as needed.

  • Support the green belt projects of the customer support team members.

Qualifications/Requirements

  • High School degree. College studies in progress.

  • Previous student job in customer service and experience in a multinational company is a plus.

  • Solid knowledge of Microsoft Office softwares.

  • Knowledge of any business reporting environment is a plus.

  • Confident communication level of spoken and written English language.

  • Solid communication skills, self-motivated, ability to establish and handle multiple priorities simultaneously.

  • Team player attitude.

  • Self-starter, capable of working with minimum supervision.

  • Tolerate monotonous work on a daily basis.

  • Strong supporter of customer service excellence.