General Electric Lead Resource Manager Uptower Repair in Schenectady, New York
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Renewable Energy is a 9 billion dollar start-up that brings together one of the broadest product and service portfolios of the renewable energy industry. With 13,000 employees present in more than 40 countries, and headquartered in Paris, GE Renewable Energy is backed-up by the resources of the world’s first digital industrial company. We take the earth’s most abundant resources - the strength of the wind, the force of water, and the heat of the sun, - and put them to work with breakthrough technology that unleashes their true possibilities. Combining onshore and offshore wind, hydro and innovative technologies such as concentrated solar power, GE Renewable Energy has installed more than 370 gigawatts capacity globally to make the world work better and cleaner.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Lead Resource Manager Uptower Repair will develop practical and innovative ways to identify and meet goals. You will be responsible for work that is less defined in scope, utilize understanding and experience to execute business objectives, and have the ability to effect short- term and long-term business goals.
As the Lead Resource Manager Uptower Repair, you will:
Participate in the development and execution of the Uptower Repair team growth strategy
Work closely with and supporting regional sales leaders to ensure appropriate sales coverage and opportunities to achieve the services orders plan for assigned region
Regularly complete capability analysis, forecast demand, make recommendations and execute plans to close capability gaps
Provide the operational leadership needed to drive profitable service growth
Perform overall business management duties for assigned field service personnel
Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching, and disciplinary action as required
Lead efforts to ensure customer service excellence for services provided
Direct manpower, tools, material, and all safety equipment for service jobs relating to uptower repair scope
Ensure the uptower team is compliant in all EHS regulations and that the team operates under all requirements set by GE EHS Team and OSHA
Develop and maintain the uptower quality program auditing and compliance
Analyze and implement corrective actions for financial review of all uptower repair jobs
Assist regional sales team with quotes for various uptower repairs
Bachelor’s Degree from an accredited university or college (OR High School Diploma / GED with a minimum of 4 years of field / operations experience in Industrial Systems Installation and Maintenance)
Minimum of 3 additional years of field / operations experience in Industrial Systems Installation and Maintenance
- Ability and willingness to travel 50% of the time
Ability to manage effectively in a dynamic and fast-paced environment
Six Sigma Green Belt certification or equivalent quality certification
Customer service mindset
Prior experience working with Top Issues programs
Sound business acumen
Strong oral and written communication skills
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Prior experience in major component exchange or uptower repair maintenance and repairs or the finance analysis of such
Prior experience managing employees and/or projects
Prior experience with horizontal leadership
Knowledge of word processing, spreadsheet processing, email programs, facility control & management systems, and computerized diagnostic & troubleshooting tools
Strong interpersonal and leadership skills
Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint); Oracle
PLEASE NOTE: Schenectady NY is the preferred location;
however, other U.S. locations may be considered.
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Locations: United States; New York; Schenectady
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.