General Electric Field Service Representative - MD, VA, DC in Providence, Rhode Island

About Us:

GE announced they signed a definitive agreement to sell the Water & Process Technologies business to SUEZ, a services and solutions company with global operations primarily in water and waste management. The deal will be subject to customary closing conditions such as regulatory review and appropriate consultation and we expect this to be complete by mid-2017. Water & Process Technologies will operate business as usual through this process and will continue to meet its commitments to its valued customers and employees. This includes hiring strong talent to help the business grow and be successful. GE is targeting to complete the sale of the business by mid-2017.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

The Field Service Representative (FSR) – Dispatchable will perform installation, commissioning, aftermarket services of Filtration, Softening, Reverse Osmosis, UV, Electro-deionization, and other customized water purification equipment. In addition they may perform Mobile Water and B.O.O. (Build, Own, and Operate) field operation, installation and maintenance of this equipment.

Essential Responsibilities:

As the Field Service Representative, you will:

  • Lead or participate on-site project management, troubleshooting and issue resolution

  • Install and service chemical feed and water treatment equipment at designated locations

  • Utilize the proper procedures and equipment when handling chemicals (HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc)

  • Consult with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly

  • Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis

  • Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements

  • Conduct preventative maintenance and calibrate equipment per established process

  • Monitor equipment performance and operation

  • Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc

  • Maintain monthly reports (charts / graphs), monthly Safety audits, daily and/or weekly reports

  • Write work procedures, Job Safety Analysis, maintenance / repair schedules

  • Ensure compliance of Deliverables, including volume and quality per the customer’s contract specifications

  • Work with PLC (Programmable Logic Controller) controls, understands water process treatment design, and repairs pumps, instruments and control panels

  • Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)

  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts

  • Have the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering

  • Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc

Qualifications/Requirements:

  • High School Diploma / GED / Home School Certification (OR international equivalent to High School Diploma OR 4 years training (college, military, vocational / technical school))

  • Minimum of 2 years of work experience in the water industry or in a related field

ELIGIBILITY REQUIREMENTS:

  • Ability and willingness to travel extensively

  • Ability and willingness to frequently lift and perform other manual work

  • Ability and willingness to be on call

  • Ability and willingness to work weekend schedules

  • Ability and willingness to gain and maintain access to a nuclear facility

  • To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record

Desired Characteristics:

  • Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications

  • Minimum of 2 years Field Service experience – in Water or related field

  • College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry

  • Familiarity with water treatment processes and applications in the food and beverage industry

  • Strong communication skills (written and oral)

  • Strong interpersonal skills

  • Customer focus; customer service and results oriented

  • Strong analytical skills and Business Acumen

  • Team player

  • Initiative

PLEASE NOTE: Maryland, Virginia or DC areas are the preferred location, however other U.S. locations may be considered

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Locations: United States; District of Columbia, Maryland, Virginia; Other

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.