GE Order Management Specialist -Life Care Solutions in Milwaukee, Wisconsin

Job Number

2782351

Business

GE Healthcare

Business Segment

Healthcare Global Supply Chain

About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted Position Title

Order Management Specialist -Life Care Solutions

Career Level

Experienced

Function

Logistics

Function Segment

Logistics

Location(s) Where Opening Is Available United States

U.S. State, China or Canada Provinces

Wisconsin

City

Milwaukee

Postal Code

53223-3219

Relocation Assistance

No

Role Summary/Purpose

This Order to Remittance Specialist (OTR) will be located either at Milwaukee, WI location. This position ensures order entry quality and integrity.

Essential Responsibilities

  1. Plan and pro-actively manage the entire process of fulfilling a customer contract from Order

Entry to Collection to ensure that customer requirements are met.

  1. Establish and maintain communication with the appropriate individuals throughout the process

(OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application

coordinator, Finance, 6 Sigma...).

  1. Order Entry and backlog quality. Implement changes as required for each project followed.

Optimize Sales transfers.

  1. Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order

Fulfillment grounded on SCOT optimization.

  1. Ensure orders validation, compliance and approvals before Order Entry.

  2. Confirms customer requested date and Plan. The Backlog management

  3. Own and update timely key dates using local operating mechanisms and reports.

  4. Reviews Weekly Business Sales.

  5. Set up contract review with Finance/OTR Regional Manager.

  6. Daily follow up of customer credit documentation and inventory.

  7. Give shipping and billing instructions in accordance with contracts terms and conditions.

  8. Follow shipment, installation, application via reports.

  9. Follow up on collections issues due to OTR.

  10. Provide root cause on defect analysis.

  11. Monitor and coordinate daily logistics traffic from warehouses.

Qualifications/Requirements

•Bachelor’ s degree OR Associates degree and 5 years related experience OR high school diploma & 15 years related experience.

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

•Strong verbal and written communication skills

•Ability to work in a fast-paced environment

•Need to be able to prioritize work and multi-task

•Proactively follow up on open issues

•Basic accounting skills

•Previous GE Healthcare experience

•Current or previous experience in a project management, customer relations or order

management role

•Previous experience supporting Sales or Service teams

•Proven ability to build relationships with remote colleagues

•Demonstrated aptitude and success in fostering solid, value-based relationships with internal and

external customers

•Ability to work extended hours & weekends during peak times of the year