GE Project Leader – FlexFactory Qualification Services in Marlborough, Massachusetts
Healthcare Life Sciences
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Posted Position Title
Project Leader – FlexFactory Qualification Services
Product Maintenance and Support
Location(s) Where Opening Is Available United States
U.S. State, China or Canada Provinces
The Project Leader – FlexFactory Qualification Services works within the Equipment Lifestyle Solutions project office, which delivers documentation and services to global customers which is used for registering GxP processes and projects. This position will have responsibility to manage NPI’s and drive and lead global customer projects with cross-functional teams and regions.
Drive customer satisfaction and process productivity within the Qualification Services business.
Act as the primary liaison between GE and the customer team.
Tracks and controls all customer project milestones and deliverables; handles urgent tasks and communicates to all stakeholders on actions and progress.
Identifies, escalates and resolves issues, which might affect customer satisfaction and GE operational targets.
Plans employee schedules, education and coaching; acts as the coordinator and planner for new projects
Participate in process improvement initiatives.
Completes other tasks as required.
Quality Specific Goals:
Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Complete all planned Compliance (Quality, EHS, etc) training within the defined deadlines.
Identify and report all customer or personal compliance concerns immediately to the appropriate organization.
Bachelor’s degree in business or relevant field and two years of project management experience
Minimum two years’ experience leading large scale projects in multiple regions
Demonstrated ability to work with and lead cross-functional teams in multiple locations and ability to drive project plans to completion
Ability to work independently and prioritize and manage multiple and competing priorities to meet scheduled completion dates and customer expectations.
Ability to work with and communicate with diverse work partners.
Ability to work with and influence team members to achieve mutual goals.
Strong working knowledge of Microsoft Windows and Office Applications.
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Ability to communicate complex technical issues in a customer-friendly manner.
Experience working in a global environment and working with different cultures
Experience with large-scale project management where deadlines were met on or ahead of schedule.
Ability to work effectively in difficult and fast paced environment.
Ability to provide constructive feedback to installation teams and contractors.
Formal coursework in project management.
Proficient in project management software such as MS Project.
Current Project Management Professional (PMP) certification.
Six Sigma certification and/or experience in Lean methodology.