GE Senior Field Engineer in Charlotte, North Carolina

Job Number

2728964

Business

GE Power

Business Segment

Power Power Generation Services

About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Posted Position Title

Senior Field Engineer

Career Level

Experienced

Function

Services

Function Segment

Field Services and Maintenance

Location(s) Where Opening Is Available United States

U.S. State, China or Canada Provinces

North Carolina

City

Charlotte

Postal Code

28277

Relocation Assistance

Yes

Role Summary/Purpose

The Senior Field Engineer will provide direction and assistance to work group in order to meet assigned objectives on General Electric steam and gas turbine power generation equipment. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities.

Essential Responsibilities

As the Senior Field Engineer, you will:

  • Be dedicated to one customer for a period of 5 years

  • Provide steam turbine technical support, maintenance outage planning, outage implementation, including technical direction and project management

  • Develop with customer, steam turbine fleet management strategies in order to reduce forced or unplanned outages while growing our business

  • Respond to requests for emergency repairs and services to troubleshoot equipment

  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites

  • Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability

  • Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis

  • Provide leadership and technical direction to skilled labor performing work on customer sites

  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards

  • Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage

  • Prepare timely and accurate technical reports for customer records and a reference for future outages

Qualifications/Requirements

  • Bachelor’s Degree in Mechanical or Electrical Engineering from an accredited college or university (OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role)

  • Minimum of 5 years of experience in a field services or maintenance positionELIGIBILITY REQUIREMENTS:

  • Ability and willingness to possess a valid driver’s license and US Passport

  • Ability and willingness to support customers in their headquarters environment 70% of the time, as required

  • Ability and willingness to travel to support steam turbine outages 30% of the time, as required

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Bachelor’s Degree in Mechanical or Electrical Engineering from an accredited college or university

  • Strong experience on GE steam turbines

  • Ability to work on a daily basis in a customer's head quarters

  • Extensive Field Engineering Services experience

  • Ability to work effectively with minimum supervision

  • Strong customer service mindset

  • Field engineering experience

  • Strong organizational skills

  • Project management experience

  • Strong project management skills

  • Strong oral and written communication skills

  • Strong interpersonal and leadership skills

  • Strong business acumen and ability to sell GE products to the customer

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