GE Spanish Speaking Order Management Specialist in Budapest, Hungary

Job Number

2789662

Business

GE Global Operations

Business Segment

Global Operations EUR & RCIS

About Us

GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works

Posted Position Title

Spanish Speaking Order Management Specialist

Career Level

Experienced

Function

Business Development

Function Segment

Administration and Support

Location(s) Where Opening Is Available Hungary

City

Budapest

Postal Code

1138

Relocation Assistance

No

Role Summary/Purpose

Let’s participate in building up a function from the scratch which will operate as a Center of Excellence across Europe and drive wing-to-wing processes as an Order Management Specialist.

Essential Responsibilities

Why you should join:

  • Build up a function from the scratch

  • Become a product line expert with professional trainings provided by GE

  • Drive your horizontal/vertical career path in a company with 9 businesses

  • Attend language courses and trainings

  • Work in the office of 2015

  • Join cultural communities (Health Ahead, Volunteers, Women’s Network, Working Parents

Responsibilities:

  • Have key account alignment with full ownership

  • Cooperate with customers (both existing and prospective), distributors

  • Manage customer orders

  • Solve incoming queries from customers and sales representatives

  • Be the first point of contact for the customers regarding status update of the order

  • Facilitate collaboration across various stakeholders of the company, e.g. engineering, commercial, legal, finance, master data team and supply chain

  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification

  • Manage purchase orders, create and make corrections in customer invoices

  • Handle customer complaints using the appropriate tools

Qualifications/Requirements

  • Proficiency in Spanish and English

  • Some experience in customer service field

  • Effective and professional verbal and written communication

  • Customer oriented attitude

  • Motivation to drive changes, improve processes

  • Ability to set up priorities

  • Strong interpersonal skills

  • Ability to overview complex processes

  • Logical thinking

  • Proficient IT skills including Excel and Outlook

Desired Characteristics

  • University or Colleague degree

  • At least one additional European languages (other than Hungarian)

  • Solid SAP knowledge and experience as a user

  • Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary

  • SSCHU